Apple to fix AirPods Pro sound issues for free

Apple is trying to remedy a problem with the AirPods Pro one year after its release, but fixing the popular wireless earbuds is no easy feat.

Just one year after releasing its fancy AirPods Pro wireless earbuds the world’s most valuable company is having to replace them for free when they start making annoying noises.

Apple (or an Authorised Service Provider) will swap the $399 AirPods Pro buds that are making “crackling or static sounds that increase in loud environments, with exercise or while talking on the phone” for free.

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Apple’s AirPods Pro released in October 2019.

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Another fault occurs when using the active noise cancellation where it does the opposite of what it’s supposed to and increases the volume of background sounds like street noise and aeroplanes.

Apple stressed the issues only affect “a small percentage” of AirPods Pro buds manufactured before October 2020 and not the cheaper models.

The replacement program covers two years from the date of purchase.

An AirPods Pro bud broken into its components. The buds are unable to be serviced as to parts can’t be accessed without damaging the device.

The charging case the buds are housed in is not affected and will not be replaced – just the buds.

A replacement is required because as teardowns have demonstrated, the buds are impossible to fix.

“AirPods are not designed to be serviced. No hardware components can be accessed without damage to the device,” iFixit said in its review, where it described the buds as “disposable”.