Cleaning business owner reveals ‘reality’ of how Aussies leave rentals

The founder of Care Cleaning Services Sydney revealed to her 173,000 TikTok followers the “reality” of how some Aussies leave their rentals.

A young cleaning business owner has shared shocking footage from a home she was tasked to clean.

Charlotte Bosanquet, founder of Care Cleaning Services Sydney, took to TikTok to share the first part of the “reality” on how some Aussies leave their rental property.

Piles of rubbish, leftover toys and clothes, plates filled with mouldy food, toothbrushes, clumps of hair and marks all over the walls were seen in the clip.

Charlotte said the initial job involved removing all the rubbish from the property and calling Aussie Skips to help remove everything from the home.

Charlotte runs a cleaning business. Picture: TikTok/@carecleaningservicessyd

“We decided to start upstairs and go room by room, so pretty much we just threw everything into a bag and took it down the stairs to the skip,” she said in a TikTok video that has accumulated more than 3.3 million views.

Charlotte said the property was a brand new build. The tenants were the first occupants, so the 20-year-old wanted to make it “perfect for the actual owner”.

The removal was being done over the weekend so she called in workers to help her lift some heavier items before her team came on Monday to begin the clean.

A clean of the kitchen revealed some “unexpected goodies” including some false teeth in the pantry.

She then wrote a list of cleaning tasks for her team so they could keep track and tick them off, such as a deep clean of the downstairs laundry, the oven and the walls.

A walk-through showed rubbish everywhere. Picture: TikTok/@carecleaningservicessyd

She hired a skip to help remove the rubbish. Picture: TikTok/@carecleaningservicessyd

Social media users were astonished at the sight that greeted Charlotte and her team

“What!!! I left my house spotless except I forgot to wipe down one ceiling fan and because of that I didn’t get all of my bond back,” one social media user said.

Another added: “We start cleaning every single corner of the house one month or more before leaving.”

One added: “No way this is normal, who would leave so much stuff behind? all those toys and clothes??”

“This seems like they were getting evicted and didn’t decide to pack until someone was literally at the door kicking them out,” one person commented.

Another social media user complained: “And the real estate has the audacity to complain when I leave one cobweb.”

She wrote a list for her staff. Picture: TikTok/@carecleaningservicessyd

In February, Charlotte revealed her business can make $3745 a week. Her biggest-earning day was $630 for a 10am to 3pm shift.

The business owner said she wasn’t the only one cleaning during these shifts, with her team of eight staff — predominantly aged 30 plus with one 18-year-old — helping her generate the cash.

While the company’s TikTok account shows a largely successful small business led by a young Sydneysider, Charlotte’s success story didn’t come without its challenges.

Care Cleaning Services Sydney was started last year after Charlotte lost her commercial cleaning job due to being stranded in Fiji for a month because of Covid-19 border closures.

The former social work and criminology student became a small-business owner by “accident” and has had to learn the ropes of operating a company while on the job.