A TikTok has exposed the reality of being a hoarder for almost two decades
Photos have revealed the reality of being a hoarder for two decades with a 20-year-old cleaner tasked with getting it under control.
A hoarder in NSW has crammed their home with so many things over the last 17 years they can hardly move from room to room.
Piles of clothing, bags, furniture and other belongings are piled up to the ceiling. The kitchen bench has been swallowed by junk, and the stairs look hazardous thanks to the piles of rubbish covering them.
The backyard looks more like a dumping ground than somewhere to run, play or garden. It is overwhelming to look at and it took 17 years to get to this horrifying state.
Charlotte Bosanquet and her team at Care Cleaning Services Sydney have the job of turning this hoarder’s nest back into a home.
Ms Bosanquet said the job would take “months” of spaced-out cleaning, sorting and chucking.
Typically her team work in five-hour intervals – anything longer than that, is too exhausting.
She said you need to have energy and a sharp mind to tackle such a rigorous job and it involves ongoing discussions with the client about what they are prepared to throw out.
It requires empathy, time and kindness, she added.
The house, with 17 years of junk crammed into it, is going viral on TikTok thanks to Ms Bosanquet.
The cleaning expert, who is only 20 years old, uses the power of social media to showcase the work of her team.
This particular job might seem overwhelming, but Ms Bosanquet said it could have been a lot worse.
“There wasn’t anything too bad. We didn’t come into contact with dead rats,” she told news.com.au.
“There’s some huge tubes of liquid laying around and a mouldy substance, but apart from that, it was mostly intact.”
Ms Bosanquet has big plans for this project.
“Our main goal is making the kitchen and living room safe. It will take months,” she said.
Ms Bosanquet has previously revealed that her business can make a staggering $3745 a week, but she often cleans for free or at a discounted rate at a hoarder’s house because she really wants to help people.
“It is so satisfying. Sometimes it is hard to see the progress, but it is really rewarding to see the client’s final reaction,” she said.
Ms Bosanquet has empathy for the hoarders that she helps.
“People put hoarding down to laziness, but they couldn’t be any more wrong,” she said.
She said mental illness was often a contributing factor in how people let their living spaces get out of control.
She also knows that a clean can really change people’s lives, especially renters who need someone to sort out their homes to stay living there.
“A lot of people rent, and what pushes people to get cleans done is say they are having a house inspection. A lot of the time, it is the difference between them having a home and them being kicked out,” she said.
Her services are so in demand that families will often approach her and ask her to secretly clean a home but that isn’t a step she’s willing to take.
“We need the owner’s full permission,” she said.
She believes that a hoarder needs to be ready to make the change for themselves before her team can step into help.