‘It’s not over’: Wild scenes as ‘disfigured’ customer confronts Botox boss at court

There were wild scenes outside court as a disgraced Sydney injectables boss was confronted by a ‘disfigured’ customer.

There was drama outside court as the former manager of Injectable Institute Australia, Juliet Young, was confronted by an angry customer.

Chantelle Gowan addressed Young outside court, where tensions ran high, according to an episode of A Current Affair which aired on Monday.

Young, attempting to shield herself from Ms Gowan, concealed her face behind an umbrella and retreated into a nearby vehicle to evade the confrontation and the press.

Juliet Young first came to prominence after a chain of 18 cosmetic treatment clinics called Injectable Institute Australia went under in February. Picture: Supplied

Frustrated by the situation, Ms Gowan told the ACA crew, “How could she hide like that?”

Ms Gowan received a beauty treatment at Injectable Institute Australia in December last year.

Injectable Institute Australia customer Chantelle Gowan says she was disfigured after an injection gone wrong. Picture: A Current Affair

Seeking Botox for her frown lines, crow’s feet and “gummy smile,” Ms Gowan claims to have experienced immediate discomfort post-treatment.

She claimed her face was paralysed a few days later and she was left disfigured, leading her to question the legitimacy of the clinic’s practices.

While Ms Gowan obtained a refund after publicly shaming the clinic on social media, she discovered that the nurse responsible for her treatment was not registered.

Further complications arose as Injectable Institute Australia entered liquidation and closed its doors in February.

Chantelle Gowan attended court on August 8 where Young was dealing with a separate issue. Picture: Adam Yip

Ms Gowan confronted Young as she left Downing Centre court. Picture: Adam Yip

Last week, Young faced court for anunrelated matter but Ms Gowan took the opportunity to confront her as she stepped out of the Sydney building.

Young was charged and ultimately pleaded guilty to intimidating a former employee who she believed was involved with an ex-partner.

As a result of these legal proceedings, Young was fined $1000, with her defence attributing her behaviour to post-traumatic stress disorder.

However, Ms Gowan attended the hearing, where she expressed her dissatisfaction with this outcome, suggesting that there was a disconnect between Young’s legal situation and the distressing experiences of the clinic’s customers.

Juliet Young and her new husband Belal Hamdan outside court. Picture: Adam Yip

Ms Gowan’s emotional frustration, caught on camera by the ACA crew, was evident as Young left the courtroom, with Ms Gowan shouting, “How about she goes through what I went through?”

Ms Gowan claims her appearance changed dramatically due to a beauty treatment gone wrong.

More than 160 former customers of Injectable Institute Australia have initiated claims to recover their expenses while authorities continue investigating the failed beauty business.

“It’s not over. It’s not over for me, and it’s not over for all the women who are still fighting to get their money back,” Ms Gowan told ACA.

Juliet Young at the Downing Centre court in Sydney. Picture: Adam Yip

In a development reported in June by the Daily Telegraph, Young’s involvement with Injectable Institute Australia took a more intricate turn. She was characterised as a “shadow director” by the liquidator of the Botox clinic chain, Cor Cordis.

The liquidator was investigating whether or not Young was operating the business despite not being the official director.

The liquidator was examining factors such as her access to company funds, execution of loan agreements, and control over employee interactions.

The liquidator, Jason Tang, contended that the company was insolvent well before its closure in February.

Tang estimates potential claims of insolvent trading to amount to about $580,000.

However, the availability of funds for creditors from the estate of the clinic’s owner, Michael Zillig, remained uncertain.