Big changes coming to Coles
COLES is planning a radical, multimillion dollar overhaul of its customer service. These are the changes you’ll notice.
Retail
Christmas comes extra early at Coles
IT’S only September, but shoppers were outraged to see shelves groaning with mince pies and puddings this weekend. Woolies was even quicker off the mark.
Ikea’s $150m plan to take on Harvey
IKEA has reached “tipping point” in Australia. Now the Swedish giant has unveiled its $150 million plan to bring down the furniture dinosaurs.
JB Hi-Fi finally issues grovelling apology
JB Hi-Fi has promised to overhaul its customer policies and investigate what went wrong after sparking a fierce online backlash.
Is this the worst sale of all time?
WE all love a good bargain, but this Woolworths poster had shoppers scratching their heads after noticing the absurd saving.
Down syndrome man denied entry to JB Hi-Fi
THE family of a Down syndrome man have been left in shock after he was refused entry into a Brisbane JB Hi-Fi store yesterday.
Woolies: ‘It wasn’t good enough’
WOOLIES has admitted to its mistakes and has $65 million plan to turn it around — starting with dodgy trolleys and bad service.
Ikea’s crazy idea is paying off
FOR years Ikea has been doing a strange thing in China, letting people sleep in its stores. Weirdly enough, it could be the tool to save our economy.
‘Start looking after Aussie babies first’
CHEMIST Warehouse has begun offering direct shipping to China, fuelling parents concerns about the black market in baby formula.
How to choose the best cheap wine
WANT to find a bargain bottle, every time? It’s the weekend, so here’s our essential guide to picking up the perfect vintage at a bargain price.
Package delivered 40 years late
TALK about snail mail. A withered parcel has finally lobbed in a Melbourne tennis club’s letterbox, about 40 years after it was sent.
Beer strike threat ahead of grand final
BREWERY workers who make Carlton Draught and VB have voted to go on strike in the lead up to the AFL grand final.
Subway co-founder Fred DeLuca has died
SUBWAY co-founder Fred DeLuca has died, aged 67, leaving behind a fast food empire that grew from a single sandwich shop he started half a century ago.
Retailer busted selling fake Tiffany rings
IT’S got to take some of the gloss off an engagement to discover that the sparkling designer ring on your finger is a rip-off bought at a discount retail chain.
Aldi’s response is ‘tea-lightful’
WHEN one man wrote to Aldi to complain about a surprise in his biscuit-packet that ruined his morning cuppa, they responded in the most perfect way.
Shoplifter comes clean in amazing note
COULD this be Australia’s most honest thief? A heartfelt note sent to a major retail chain proves it’s never too late to right a wrong.
Health star ratings hit another snag
THE government’s controversial health star ratings system has been dealt another blow, with a new study revealing exactly what shoppers think.
Iconic brand Quiksilver goes under
STRUGGLING surfwear brand Quiksilver has finally gone under, filing for bankruptcy in the US and handing over control to a private equity firm.
Sneaky tricks that make us spend big
DO YOU ever walk out of a store wondering ‘what just happened?’ These are the sneaky tricks that make you pay the maximum every time.
Top 10 must-haves from Ikea
OVERWHELMED with options in the latest Ikea catalogue? Here are our top 10 on-trend items.
Myer shares hit a new low
INVESTORS have given Myer’s new strategy a thumbs-down, throwing a cloud over its $600 million revival plan. Can “an international coup” bring it back?
Why do we allow this rip-off?
CASH is becoming obsolete and we’re racing towards paying for everything via smartphone, yet these infuriating charges remain.
Milk bars stage a revival
LOLLY jars lining the walls, hamburgers so big you need to roll up your sleeves and milkshakes in every possible flavour. Who says the milk bar is dead?
Star Wars toys to draw record sales
MOVE over Elsa and Anna, the lightsabers have arrived. Retailers are prepping for a sales frenzy with new Star Wars merchandise hitting shelves tomorrow.
Aussies snubbed over all-day brekky
NO ONE should be denied the basic human right of hotcakes after 10am. Once again, Aussies are the guinea pigs.
How Subway plans to bounce back
STILL reeling from the Jared Fogle controversy, Subway has revealed how it plans to turn its struggling business around.
Can Topshop save struggling Myer?
MYER customers are being asked to put their faith in a $600 million plan to save the retailer, including a deal with Topshop — but can it deliver?
Topshop is on its way to Myer
MYER is set to nab a 25 per cent stake in Brit fashion brand Topshop’s Australian franchise, to bring up-to-the-minute and cutting edge design to its stores.
Why Woolies is a basket case
THERE’S a simple reason why Woolworths is having such a hard time at the moment. It involves baskets.
7-Eleven reacts to ‘half-pay scam’
THE explosive wage theft allegations against Australia’s biggest convenience store have prompted 7-Eleven to pay out ‘struggling’ franchisees.
Original URL: https://www.news.com.au/finance/business/retail/page/196