Commonwealth bank restores services after meltdown wreaked chaos, leaving customers penniless

COMMONWEALTH Bank says services have finally been restored after its latest meltdown, which left customers unable to access their cash this morning.

Commonwealth Bank ATM on the corner of Railway St and North St on Gatton which was used to access the account of missing girl Jayde Kendall. Pic Darren England.

THE Commonwealth Bank has finally fixed the glitch behind its latest meltdown, leaving customers again unable to access their cash.

Credit cards, net banking, mobile banking, ATM, Bpay and EFTPOS services were all experiencing problems when the company experienced major tech issues earlier today.

The bank alerted customer on social media around 11am that full services were returning to normal.

It has now released a similar statement, apologising for the inconvenience and inviting customers to keep track of the issue at the bank’s website.

UPDATE: Services are returning to normal and we apologise to our customers. For more information visit: www.commbank.com.au/update

Posted by Commonwealth Bank on Thursday, 10 September 2015

Earlier, customers were unable to pay for their breakfast, fuel or groceries or get cash out and there were reports that money paid for bills wasn’t going through.

Taking to social media Commonwealth Bank said they were trying to sort out the issue as quickly as possible.

We’re currently experiencing intermittent issues accessing some of our systems. The cause is under urgent investigation...

Posted by Commonwealth Bank on Thursday, 10 September 2015

Their response was little comfort for customers with many saying they had had enough.

Aleisha Tara commented, ‘AGAIN really ??.time too move i think’ while Inderjot Singh Ahluwalia said ‘ I will be moving my accounts to some other bank’.

Others took to Twitter to vent their frustration.

Should we keep our cash at home instead? Where is my money? #commbank #nomoney #friday @commbank @PlanAfs

— Joonie (@_jooniejoonie_) September 10, 2015

@CommBank priority 1: fix the issue. Priority 2: get a new tech team! Priority 3: improve communication with your customers!

— ITirus (@iTirus) September 10, 2015

@CommBank hiya, two of us are trying to buy breakfast and having our debit cards declined despite having money in our accounts.

— Jessjess (@TheJessjess) September 10, 2015

@CommBank Wow, 14 hour outage and still not fixed? Your IT team must be freaking out right now. #commbank

— Peter Edmonds (@termx) September 10, 2015