#FixVicRoads: Thousands of potholes reported to Snap Send Solve app in Victoria

Melbourne’s crowded inner suburbs have been littered in potholes and road divots for years — and now, for the first time, the worst problem spots can finally be revealed. SEE THE LIST

Melbourne residents sick and tired of waiting for road defects to be fixed have taken to reporting potholes, using a new app to identify thousands of problem spots.

They are also warning of crashes, near misses with cyclists, and in some instances, thousands of dollars in vehicle damage.

According to data from the app Snap Send Solve, the city’s southeast recorded the highest number of road crater reports.

The heat map highlighted Hampton, Carnegie, Springvale, and Dandenong as suburbs where concerns were most frequently raised.

In the east, Box Hill and Mont Albert were notably problematic, while Diamond Creek in the city’s northeast also had high report numbers.

Inner suburbs were not spared, with reports increasing by 35 per cent year-on-year in 2024. Standout areas included Prahran, South Yarra and Port Melbourne.

Nash Greenwood at a major pothole in Diamond Creek. Picture: Mark Stewart

Keith Kelly near potholes in Wallan. Picture: Mark Stewart

To the north, roads in Brunswick and Coburg were causing the most concern.

Further afield, Craigieburn and Wallan faced issues. Wallan — a new growth suburb — had hundreds of reports of deteriorating conditions, raising the concern of whether roads were keeping up with population growth.

The west also received thousands of pothole reports.

In the inner west, Seddon and Spotswood were key areas of concern, alongside Williamstown. To the northwest, Sunbury emerged as a hotspot, along with Glenroy, while in the southwest, Werribee received a significant number of reports.

Snap Send Solve chief Danny Gorog told the Saturday Herald Sun reports were on the rise in some metropolitan areas compared to the previous year.

“Melbourne’s west is up 20 per cent,” he said. “Melbourne’s inner areas are up 38 per cent, so there are pockets where we see an increase.”

Mr Gorog did note a silver lining, with the timelines for the resolution of road defects decreasing in 2025.

The new heat map data outlining the city’s pothole crisis comes after the Victorian government earlier this year announced record funding of $976m for roads.

READ THE FULL INVESTIGATION HERE

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VICTORIA’S POTHOLE HOT SPOTS

Data sourced from Snap Send Solve

Ballarat
2023: 1294
2024: 766
Change: -41%

Bendigo
2023: 252
2024: 356
+41%

Geelong
2023: 584
2024: 609
+4.3%

Hume
2023: 624
2024: 431
-31%

Latrobe – Gippsland
2023: 1819
2024: 1563
-14%

Mornington Peninsula
2023: 1333
2924: 1720
+29%

North West
2023: 295
2024: 297
+0.6%

Shepparton
2023: 167
2024: 176
+5.4%

MELBOURNE:

Inner Melbourne
2023: 984
2024: 1331
+35%

Inner East Melbourne
2023: 875
2024: 1142
+31%

Inner South Melbourne
2023: 731
2024: 1065
+46%

North East Melbourne
2023: 967
2024: 1063
+9.9%

North West Melbourne
2023: 581
2024: 741
+28%

Outer East Melbourne
2023: 1206
2024: 1171
-2.9%

South East Melbourne
2023: 1173
2024: 1522
+30%

West Melbourne
2023: 1022
2024: 896
-12%

Join the Herald Sun’s Fix Victorian Roads movement by using the hashtag #FixVicRoads on social media.