Concierges to link city’s homeless with social workers

THE Salvation Army has employed ‘concierges’ to help CBD residents and businesses deal with persistent issues posed by rough sleepers.

A CHARITY has employed “concierges” to help CBD residents and businesses deal with persistent issues posed by rough sleepers.

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Eight former homeless people have been hired under the Salvation Army pilot program to liaise with users of the Salvos’ drop-in centre at 69 Bourke St.

Called Magpie Nest at Hamodava Cafe, the centre provides food and services for rough sleepers.

The Salvos’ Major Brendan Nottle said the concierges would connect the homeless with their social workers.

Jodie Thomas, who is homeless, with concierges Chez Cahill and Dillon Resetar. Picture: Ian Currie

“They will encourage people to come into our building, have a cup of coffee, something to eat,” he said. “And just encourage people by saying, ‘I’ve been where you’ve been, I’ve got on my feet, you can do that too, we want to support you’.”

The six-month program will be launched today.

Acting Lord Mayor Arron Wood welcomed the initiative, saying it would improve relationships with business owners.

“We hope these new concierge team members will work closely with the City of Melbourne’s Daily Support Teams, and be another addition to the full-spectrum approach to rough sleeping in the city.”