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Introducing the bigger, better Herald Sun app

Get the news that matters to you with our new-look Herald Sun App, available for mobile and tablet. Its updated design, based on Member feedback, makes it even easier to access all the news of the day from Australia’s best-informed and award-winning team of journalists.

So, whether you’re interested in breaking news, politics, crime, business and opinion, AFL or other major sports, this app has got you covered. It’s also packed with loads of extra features to make sure you’re always in the know and entertained.

What happens next?

On Tuesday 31 October 2017, you will be prompted to update your app via the App or Play Store. If your device is set to automatically update, you’ll be able to use the new-look app straight away.

Live and latest news

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Get the news as it breaks 24 hours a day, 7 days a week, within My News. Plus you can customise your news alerts in the Settings menu, found within All Sections.

Tailor your news feeds

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Within My News, you can tailor your news feed and edit your preferences at any time to get straight to the news that matters to you. Your footy club, fashion or finance, what will you choose?

Read today’s paper

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Read the paper anytime, anywhere with the digital replica of the paper, exactly as it’s printed. Access the past 14 back issues and your favourite lift-outs like Escape, body+soul and TV Guide. Plus you can download and read offline later.

Discover more in All Sections

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Get closer to the game with live AFL scores and expert analysis.

Train your brain with interactive sudoku and crossword puzzles. There are new puzzles every day!

Improved navigation

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Tap between My News and Today’s Paper along the bottom of the app for quick access. Plus you can customise your news alerts in the Settings menu, found within All Sections.

Frequently Asked Questions

Q: What is My News and how do I customise the feed?

A: My News allows you to tailor your own latest news feed so that you can get straight to what matters to you. Simply select ‘Edit’ at the top right-hand corner to select your topic preferences — these can be edited at any time.

Q: How do I access the sections within the app? (e.g. puzzles or live sport scores)

A: Simply tap on the All Sections menu (three horizontal lines) found along the bottom of the app to reveal our full menu of sections, plus other special features like live sport scores (found under Sport), interactive sudoku and crossword puzzles, comics and horoscopes.

Q: How do I tailor my news notifications?

A: Simply select the All Sections menu (three horizontal lines) found along the bottom of the app, then Settings. Within the settings menu, you’ll find Notifications where you can turn on and turn off the notifications you wish to receive.

Q: What is the Today’s Paper section?

Today’s Paper is a digital replica of the paper, exactly as it’s printed each day. You’ll have access to the last 14 back issues, and all your favourite lift-outs. Plus you can also download and read offline later.

Q: Where can I find a previously downloaded paper or liftout?

A: Previously downloaded papers and lift-outs can be found in your library section, allowing easy reading without having to download again.

Please note: Downloads will be automatically deleted after a set number of days. Simply tap on Settings, found within the All Sections menu to manage your auto-delete download preferences.

Q: How do I read Today’s Paper offline?

A: Simply download when connected to Wi-Fi or data connection, then once downloaded the paper or liftout can be found in your library and can be read when your device is not connected to the internet.

Q: I’m a Member of the Herald Sun, how do I login to the app?

A: Simply select the All sections menu (three horizontal lines) found along the bottom of the app. Then select “Log in” and enter your membership email address and password.

Alternatively, if you are browsing the app without being logged in, you may be prompted to purchase a subscription, or notified that a story or area of the app is for Members only. Simply select login on this prompt and enter your membership details to ensure you are accessing your member-only benefits.

Q: Why am I receiving a prompt to purchase a subscription when I have already purchased one?

A: If you are a member of the Herald Sun and are browsing the app without being logged in, you may be prompted to purchase a subscription, or notified that a story or area of the app is for Members only. Simply select login on this prompt and enter your membership details to ensure you are accessing your member-only benefits.

If you have any questions, please call Herald Sun Customer Support on 1800 075 724.

Support hours are Monday to Friday 7.00am – 6.00pm, Saturday & Sunday 7.00am to 3.00pm (AEST).

Original URL: https://www.heraldsun.com.au/news/special-features/in-depth/introducing-the-bigger-better-herald-sun-app/news-story/a84e0daabcc440b3a9baba2f4cb44bf2