Woolworths Kew workers rush to help elderly customer

An elderly woman who fainted while out doing her grocery shopping has thanked the two young Woolies workers who came to her aid.

Margaret Turnbull with Woolworths staff member Davis De Rosairo who helped her after she began feeling faint in one of the store’s aisles. Picture: Andy Brownbill

An elderly woman has praised two good Samaritans after a shopping trip to Woolworths, Kew took a dramatic turn when she began to feel faint in one of the store’s aisles.

Margaret Turnbull started to feel dizzy, her vision became blurry and she began to fall away from her shopping trolley when two quick-thinking employees rushed to her aid on November 8.

Timothy Wright and Davis De Rosairo helped prevent the 88-year-old from hitting the ground.

One of them went to get a wheelchair for her to sit down, while the other worker stayed with Ms Turnbull to ensure she was okay.

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“I was leaning and falling away from my trolley when suddenly I was held up by two men who worked there,” she said.

“I don’t know whether I was about to faint — I had blurry vision and I could no longer read my shopping note.”

One of the workers then generously went around the store and found the remaining items on Ms Turnbull’s shopping list. He put the items through the cash register.

The two good Samaritans then drove Ms Turnbull to her Kew home — one followed with her shopping bags inside.

Once they arrived at her house, they sat her down and placed the shopping bags on her kitchen bench.

The act of kindness was then followed up with a phone call to Ms Turnbull’s home later in the day by the store manager.

Ms Turnbull said she could not stop thinking about the random act of kindness and “wanted to tell people all about it”.

“It was an amazing act,” she said.

“Everyone complains about young people today, but this was done so kindly — I didn’t have a worry in the world while in their care.”

Kew Woolworths store manager Celia Mazzolini who witnessed the events congratulated her two employees on responding so “diligently” to a difficult situation.

“This is our job — it is our duty of care,” she said.

“If we see someone struggling we want to go out of our way to help and that’s what the boys did.”

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