Barefoot Investor: ‘What we are witnessing is a failure of the system’

Insurance costing $28,000 a year in flood-ravaged Lismore shows just how the system has failed the most vulnerable people in our communities, says Scott Pape.

Author and financial advisor Scott Pape is The Barefoot Investor.

Right before a bushfire, you can taste the danger in the air.

You can smell the smoke.

You can often see the flames flickering way off in the distance.

You can hear the fire engine sirens, and see the emergency services’ utes buzzing around.

You tune in to the ABC radio to hear the latest warnings from the authorities.

And then you brace yourself as the head of the fire roars through and destroys everything in its path.

It’s sheer madness. Utter destruction.

And then moments later it’s … eerily quiet. You can walk around and survey the damage.

Floods are the exact opposite:

All you hear is rain. Then the water starts rising. It’s relentless.

Yet the water doesn’t quickly recede. It just sits there and ruins everything you own, covering everything you hold dear with rot and faeces.

Piles of flood-damaged goods line a main street in central Lismore on March 04. Photo: Dan Peled/Getty Images

There is no quick escape. Most people are trapped, and isolated, and hungry, and traumatised.

I called up a colleague of mine, Kimbah, who is right in the middle of the floods.

“I’m really just heartbroken, Scott”, she said, her voice cracking.

Kimbah runs one of the oldest financial counselling services in the country. Her office is located in the heart of Lismore, in the grand old council building that was built in 1886.

“The last time the floods came through, the water made it into the office and reached about 40 cm up the wall, which meant the bottom of all the filing cabinets got soaked. So this time, I told the team to stack things on the desks … just to be safe.”

This time, the water level reached 3.3 metres.

This time, they lost absolutely everything.

Now, you don’t sign up to be a not-for-profit financial counsellor if you want to make a quid. You do it because you care deeply about your community. And right now Lismore, and surrounding areas, are suffering through what Kimbah calls “a catastrophe of biblical proportions”.

Yet I tried to pull Kimbah back into the business of financial counselling for her clients:

“You and I know that a coping mechanism for people in a crisis is to want to get back to normal … which often results in them making poor decisions with their insurance claims. That’s something you can help with …”

“What insurance?” she snapped. “It costs people $28,000 a year for flood insurance in Lismore. Who the hell can afford that?”

Drop the anchor!

To me, what we are witnessing here is a failure of the system.

All too often it’s the most vulnerable people in our communities that become the collateral damage of these ‘once-in-a-hundred-year natural disasters’ … that seem to come around every few years.

Thankfully, the Lismore financial counselling service has been faithfully serving their community for decades … helping them stay afloat.

And, come hell or high water, Kimbah assures me they’re not going anywhere. So if you’ve been impacted by floods, call the National Debt Helpline 1800 007 007 and speak to a financial counsellor.

Tread Your Own Path!

Our Kids Don’t Know How Broke We Are

Hi Scott,

My family is in a highly stressful situation. Currently our children all go to private schools that cost us a combined $35,000 a year, yet we are struggling because I am the only one working, as my husband has been out of work for over six months.

I can’t tell my children that they will need to leave their school because we can’t afford it! However, we have absolutely no money to spare. We are desperate. We have paid for the first term, but the new bill will be issued in April. We are extremely stressed. What can we do?

Pari

Hi Pari,

Oh boy, what a stressful situation.

It’s all wrapped up in the emotions of guilt and shame and the desire to provide for your kids.

So the make-or-break factor is your husband getting work … any work, even if it’s not in his area of expertise. You just need money coming in the door.

And you’re not the first parents who have been in this situation. The key with all creditors is communication: let the school know what’s going on and ask for their help.

Yet you’ve probably already tried that.

So here’s another way to think about it.

Talking to your kids about the realities of your financial situation could be one of the great learning lessons of their life.

Politicians often say you should never waste a good crisis – and it’s actually good advice. Pari, you’re in a crisis right now, so it’s a good idea to put everything on the table and look at your options.

And the bottom line is this: if you can’t afford it … you can’t afford it.

Putting your kids into a decent public school won’t damage them. In fact, if they’re old enough, talking to them straight about the realities of your financial situation could be one of the great learning lessons of their life.

All Clear from Covid

Barefoot,

We stupidly made the decision to withdraw the maximum $20,000 from my husband’s super when it was on offer due to Covid. Now we want to give it back. Is it as simple as depositing it back into his super account?

Narelle

Hi Narelle,

Good idea.

Almost five million people have withdrawn a combined $37 billion in early release Covid payments. And, given there were no conditions on how the dough was spent, some of it ended up being spent on boob jobs and Botox.

The good news is that the ATO has given an update, saying “individuals can now recontribute their COVID-19 early release payments without it counting towards their non-concessional (after-tax) contributions cap”.

Oh-kay.

Basically, it means you won’t be penalised for injecting the money back into your super, rather than into your lips. Give your fund a call and tell them your plan. They may need you to fill out a form before you BPay the dough.

I just called … to say … I WANT ALL YOUR MONEY

Hi Scott,

I got a random call from a financial advisor that I have never dealt with before. I have been meaning to get some advice for a while now, so the timing was great. He projects to add $500,000 to $1 million in compounding interest by the time I retire in 22 years, plus savings on my life insurances and income — for an $8,000 set-up fee, plus a 3.5 per cent ongoing annual management fee on my super. How do I work out if it’s legit?

Belinda

Hi Belinda,

You had me at “random call from a financial advisor that I have never dealt with before”.

What would you do if a random bloke called and began chatting you up – talking about candlelight dinners, long walks on the beach, and getting financially frisky. What would you say to him?

You’d tell the creep to bugger off!

Well, this salesperson is trying to sweet-talk himself into your financial pants, Belinda!

Instead, I’d suggest you call your super fund (hopefully a not-for-profit industry fund) and book an appointment with one of their fee-for-service financial advisors. As a general rule the first hour is free, and there’s no smutty talk.

Money Meals

Hi Scott,

I recently sent a thankyou email to your team for the amount you’ve helped my family save on our life/income/TPD insurance. We saved $132,690 up to age 65! So then we phoned our home insurance. We swapped providers and will save $2,286.24 per year with a better package. Then energy, a 25 per cent discount per year. Then gas … 13 per cent less per bottle. Yesterday we had our second Money Meal with the kids. THANK YOU from us all.

Leonie

Hey Leonie

That’s awesome — you’ve saved a lifetime’s worth of fees in a few nights. Oh, and good work on the Money Meals with the kids … with your savings it’s Magnums for dessert!

Information and opinions provided in this column are general in nature and have been prepared for educational purposes only. Always seek personal financial advice tailored to your specific needs before making financial and investment decisions

The Barefoot Investor for Families: The Only Kids’ Money Guide You’ll Ever Need

(HarperCollins) RRP $29.99

If you have a money question, email [e-mail].