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Retail Food Group executive chairman Peter George to continue in role until the end of the year

The boss of struggling Gold Coast franchisor Retail Food group is set to remain head of the ASX-listed company until at least the end of the financial year. WHAT HE’LL BE PAID

People ‘still spending’ in retail despite rising inflation

The boss of struggling Gold Coast franchisor Retail Food group is set to remain head of the ASX-listed company until at least the end of the financial year.

The contract extension, which still has to be approved by shareholders, will see executive chairman Peter George continue to receive $600,000 a year in fixed pay, along with performance-based shares in the company.

The part-time Tamworth horse breeder also receives company-paid accommodation on the Gold Coast under his appointment and this week gets a further bump to his bottom line, after the company logged its second consecutive year of net profit.

Retail Food Group RFG executive chairman Peter George. Photo: Supplied
Retail Food Group RFG executive chairman Peter George. Photo: Supplied

Mr George was given about 4.6m RFG shares which vested to him based on last year’s performance, leaving him with a total of 10.7m shares in the company – worth around $610,000 at Wednesday’s share price of 5.7c.

In the less than four years since his appointment, Mr George has tackled a $265m debt, wrangled a toxic corporate culture and public reputation and battled pandemic-induced freefalls in customer counts at the group’s stores.

It was October 2018 when Peter George arrived as the Gold Coast franchise giant’s third chairman in a month, a time when profits were evaporating, franchisees were losing their homes, regulators and financial vultures were circling and the media was ­relentlessly reporting every detail.

The ramifications of the company’s swift and expensive acquisition spree, along with years of lavish dividends, were making themselves felt in the form of insurmountable debt, and the company’s reputation was in tatters.

Crust Pizza is among RFG’s popular brands. Picture: NCA NewsWire
Crust Pizza is among RFG’s popular brands. Picture: NCA NewsWire

By the time Mr George arrived, earnings had shrunk to about a sixth of the amount owed, with the company’s market capitalisation also whittled to a sad sliver of its liabilities.

The company’s reports paint a vivid picture of the rapid expansion: in four years from 2006 to 2009 the number of RFG outlets trebled from 332 to 1063.

That number was at 2446 by 2015 as the company went global, buying up Gloria Jeans and its 800 outlets right after buying 341 mobile coffee outlets with the Cafe 2U and Coffee Guy brands.

Net earnings grew instantly from $59.1m for FY14 to $88.8m in FY15 and hit $110.2m in FY16 as it expanded its wholesale coffee and food distribution businesses.

In financial year 2017, RFG hit its peak number of outlets, reporting 258 new stores for a total of 2516 globally and earnings of $123.5m.

But even then, as champagne corks popped at the new outlets, an increasing number of existing RFG stores were closing – 174 in that same year.

The Donut King at HarbourTown is owned and operated by Retail Food Group, instead of a franchisee.
The Donut King at HarbourTown is owned and operated by Retail Food Group, instead of a franchisee.

While the aggressive growth tactic gave impressive earnings results as new brands were added, the model crumbled as hundreds of the underlying franchise businesses failed.

By March 2021, the slimmed-down RFG operated 850 ­outlets.

As of July 1 this year, it oversees 840 domestic outlets, although not all are trading.

In an ASX announcement this week, RFG said Mr George would be eligible for another 7m performance-based shares if he met his FY23 targets.

The contract extension, if approved, means Mr George should see the end of unconscionable conduct action brought by the ACCC as well as a class action from some franchisees of Michel’s Patisserie.

The class action has been adjourned to September, while the ACCC matter has no specified end date.

Covid takes savage bite from Donut King operator

August 25, 2022: Gold Coast franchisor Retail Food Group has tripled its net profit, despite revenue falling by 21 per cent.

Full-year results for the company, whose brands include Donut King, Brumby’s Bakeries, Gloria Jeans, Michel’s Patisserie, Crust and Pizza Capers, reveal it continued to shed outlets, with 112 closing during the year.

Nine new outlets were opened, while the number of closures was also softened by RFG taking on stores from exiting franchisees, with more than 40 domestic outlets now operated directly by the company.

Donut King experienced lower customer count in FY22. Picture: Brendan Radke
Donut King experienced lower customer count in FY22. Picture: Brendan Radke

As at July 1, RFG brands had 840 domestic outlets, including those not currently trading.

While customer counts were down as much as 31 per cent, those who did visit the company’s stores spent more on average than they did in FY21.

The company logged net profit of $5.3m, compared to $1.5m in FY21, while underlying earnings fell to $21.5m, from $26.9m the previous year, which had been bolstered by government pandemic support.

Total revenue fell 21.4 per cent from $142.3m to $111.8m and no shareholder dividend will be paid.

Retail Food Group RFG executive chairman Peter George. Photo: Supplied
Retail Food Group RFG executive chairman Peter George. Photo: Supplied

Executive chairman Peter George described the result as “creditable” in the face of the impacts of Covid-19.

Mr George said while trade remained below pre-pandemic levels, momentum had built in the second half of the year, with same-store sales increasing an average of 10 per cent for the last six months.

He said the performance of the group’s pizza brands, Crust and Pizza Capers, had been a standout for the year, with that division enjoying same-store sales growth of 10.1 per cent.

“As well, RFG’s ongoing focus on compelling marketing activity and new product innovation, which saw circa 120 campaigns or product launches during the year, also helped to mitigate the effects of COVID induced customer count declines,” Mr George said.

The company said there were early signs of further improvement for the current financial year, “albeit much work remains to be done”.

“Despite the challenges noted above, and tempered by the ongoing distraction and risk relating to litigious matters connected to historical matters, the Company retains confidence that it has established a firm platform for a much stronger FY23.”

Crust Pizza has been a success story for RFG. Picture: NCA NewsWire / Gaye Gerard
Crust Pizza has been a success story for RFG. Picture: NCA NewsWire / Gaye Gerard

Two unresolved court cases continue to add to ­uncertainty for potential ­franchisees in investors.

RFG is subject to unconscionable conduct action by the ACCC and also a class action from some franchisees of Michel’s Patisserie.

The class action has been adjourned to September, while the ACCC matter has no specified end date.

RFG said it had succeeded in action that would narrow the scope of the ACCC case, which it said it would continue to defend.

kathleen.skene@news.com.au

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Original URL: https://www.goldcoastbulletin.com.au/business/gold-coast-business/retail-food-group-reveals-53m-net-profit-despite-lower-earnings-in-202122-financial-year-results/news-story/a0c7ea5c56d4677d6d709b0487875a99