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Behind the Bars: Tear gas, riot training, what it takes to be a corrective services officer

They work across the state’s prisons and deal with some of NSW’s most dangerous criminals, but what exactly does it take to be a corrective services officer?

Nerves threaten to overwhelm them as exposed skin tingles.

Irritated eyes — still protected by a gas mask — water in anticipation, as a seal is broken and a powerful chemical munition billows into their face and forces its way down deep into their lungs.

Breathing labours, young men and women cough and splutter, and desperately work to stay upright, as Specialist Operation Group officers ask a series of questions.

Even the strongest of recruits wince as the gas grips their throat, instantly winding them as their body refuses to take in the powerful tear gas used in the most dangerous riots that break out behind bars in the state’s most dangerous prisons.

It could be scenes of a blockbuster movie, but this is the reality of new recruits tested to their limits to become correctional officers.

A trainee exits the CS gas chamber at Francis Greenway Correctional Complex. Picture: Julian Andrews
A trainee exits the CS gas chamber at Francis Greenway Correctional Complex. Picture: Julian Andrews

A shipping container deep in the bush in Sydney’s western suburbs is regularly transformed into a training facility designed to prepare soon-to-be NSW Corrective Services officers with the powerful nature of CS gas in a hostile environment.

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A smoky gas rolls out of the doors as recruits, three journalists and Corrective Services Minister Geoff Lee file into the container in small groups, hyping each other up before their bodies are inundated.

Doors close and darkness descends as the container fills with gas. Not a scene from a disaster movie but an important — must-pass — stage of any correction officer’s training.

If you’re not scared, you’re lying.

WATCH THE FULL DOCUMENTARY HERE

Behind the Bars

To show the wider just what it takes to be a trainee correctional officer, NewsLocal journalists Jake McCallum and Alexi Demetriadi set out alongside videographer Julian Andrews to the Francis Greenway Correctional Complex at Berkshire Park in Sydney’s west — taking on the last hurdle of riot training, group drills and the dreaded tear gas challenge with Corrective Services Minister Geoff Lee.

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Project 800, the state government’s recruitment drive to hire 800 corrective services officers before year’s end, has seen an influx of bright, budding trainee officers undertake training to work in prisons across NSW.

In July, The Daily Telegraph revealed CSNSW had fallen dramatically short of its promise to hire a massive 800 additional correctional officers by the end of the last financial year, with labour shortages blamed for the shortfall.

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However, just 190 new recruits had undertaken the 10-week training program by that point, with a further 5000 applications submitted by people registering interest. Corrective Services Minister Geoff Lee argued a “tight labour market” and a commitment to “finding the right people” delayed the recruitment process.

However, since the criticism resulting from the failure to meet Project 800’s July deadline, hundreds of new recruits have joined, with 400 additional correctional officers completed or currently undertaking training

It’s an exhaustive and intensive 10-week course that pushes the body and mind to the limit, but also crucially gives an insight into the type of conditions officers across the state’s prison system face regularly.

<i>NewsLocal</i> journalist Alexi Demetriadi facing the tear gas challenge. Picture: Julian Andrews
NewsLocal journalist Alexi Demetriadi facing the tear gas challenge. Picture: Julian Andrews
The gas hits.
The gas hits.

Security Operations Group (S.O.G) at Francis Greenway Correctional Complex is where the new recruits meet their most physical training tests and are put through their paces.

“We’ve had all sorts of training,” trainee corrections officer Michelle Rusteau, 38, said.

“It gives you an insight into the great work corrective officers do to keep order and keep prisons safe.”

Which brings us to the tear gas challenge.

The CS gas is used when officers face a prison riot. As opposed to meeting violence with violence, the gas is designed to neutralise any escalating riot, rendering it harmless.

Breaking Bad: Senior officers inside the CS gas facility at Francis Greenway Correctional Complex. Picture: Julian Andrews
Breaking Bad: Senior officers inside the CS gas facility at Francis Greenway Correctional Complex. Picture: Julian Andrews

Officers whip on their masks, already accustomed to the CS gas and what it entails. Inmates are then each checked upon by a medical professional after the gas, to ensure their wellbeing.

New recruits have to experience it beforehand as part of their training and it’s a critical element: they must pass it to progress through the course.

Recruits will be asked to enter, clear their gas mask, before removing it and answer a handful of questions – maskless – from senior officers, before they’re allowed to rush to the exit and fresh air.

“It wasn’t pleasant,” trainee Mark Mati, 25, said.

“As soon as my mask came off it felt like I was swallowing a handful of blades, it just took my breath straight away.”

Corrective Services Minister Geoff Lee at Francis Greenway Correctional Complex. Picture: Julian Andrews
Corrective Services Minister Geoff Lee at Francis Greenway Correctional Complex. Picture: Julian Andrews

For those new recruits that were joined by the two NewsLocal journalists, a camera man and Corrections Minister Geoff Lee it was a tear gas challenge with a few more eyes on them.

“Five weeks of build up and we finally know what the gas feels like,” Ms Rusteau said.

“It seemed to affect everyone differently, for me it was my eyes. But you can see how effective it is when used inside a correctional facility.”

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Minister Lee, who recently announced he’ll leave his post at the next state election, joined recruits in the gas chamber to ascertain himself what the conditions were like for new officers.

“It looks innocuous when you first walk up, but as soon as you take off your mask you feel the burn,” he said.

“All of a sudden, you can’t open your eyes, you lose your breath and you want to get out of there as quickly as possible.”

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Riot training is another aspect officers will face inside the prison, and another important component outside it.

Trainees are subjected to hour upon hour of riot practice as part of their training, armed with batons, shields and other protective equipment.

“Riot training shows you how intense a riot can be within a jail,” Ms Rusteau said.

<i>NewsLocal</i> State Political Reporter Jake McCallum during riot training. Picture: Julian Andrews
NewsLocal State Political Reporter Jake McCallum during riot training. Picture: Julian Andrews
Swapping NSW Parliament for Francis Greenway Correctional Complex.
Swapping NSW Parliament for Francis Greenway Correctional Complex.

It’s long, exhaustive work – but crucial to preparing recruits for the realities inside the prison system, and senior officers welcomed the stream of new recruits and their willingness to learn.

“It’s great to see so many new faces, it just bolsters our capabilities as a group in the centres themselves,” Assistant Superintendent Bassanio Fonua said.

Riot training in action. Picture: Julian Andrews
Riot training in action. Picture: Julian Andrews

Across the training, however, there’s an emphasis on de-escalation – looking to diffuse conflict and violence before it spirals further.

“My tip is to treat people in the system with dignity and respect,” Troy Seychelles, manager of security at Security Operations Group at Francis Greenway Correctional Complex, said.

“Don’t come in here if you think the job is to punish further, that’s been decided by the courts – our job is to rehabilitate.”

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The motivation behind wanting to rough it out in the state’s prisons is multifaceted. Some do it with an eye to keeping the community safe, others with more of an emphasis on rehabilitation.

“They’ve broken the law, but we’re not going inside to judge,” trainee officer Milena Gusa, 34, said.

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“Our aim is to go in there and try and help them, so they don’t re-offend and ultimately make the community feel safer.”

Minister Lee applauded those who had already signed up during the Project 800 recruitment process and said they’re getting themselves a worthwhile career, as opposed to a disposable job.

Milena Gusa, 34, a new trainee corrective services officer.
Milena Gusa, 34, a new trainee corrective services officer.
Michelle Rasteau, 38.
Michelle Rasteau, 38.
Mark Mati, 25.
Mark Mati, 25.
Security Manager at Special Operations Group Troy Seychelles.
Security Manager at Special Operations Group Troy Seychelles.

“They’re not just getting a job, they’re getting a career for their future,” the minister said.

“They’re the ones keeping us and the prisons safe, and dealing with some of the most dangerous criminals in the state – I take my hat off to them.”

Mateship, camaraderie and working together is vital within the ranks of corrections officers, and all three traits were on display among the latest band of recruits.

“It’s fantastic to see that camaraderie build within the new groups,” Mr Seychelles said.

“They’re only with us here (at S.O.G) for five days, but at the end they’re a team, laughing, united and helping one another.”

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Original URL: https://www.dailytelegraph.com.au/newslocal/behind-the-bars-gas-chamber-riot-training-what-it-takes-to-be-a-corrective-services-officer/news-story/54c83890937bdc86086e284d19a0b97e