Mum shares 'obvious' solution to common ALDI self-serve problem

But not everyone agreed on her time-saving approach, with one saying: "I'll shop and pack my groceries the way I want!!"

In the ALDI Fans Australia Facebook group, a heated discussion has broken out over the 'proper' etiquette at ALDI’s self-serve checkouts.

The issue at hand?

Apparently, shoppers are spending too much time bagging their own groceries, causing delays and frustration for people waiting in line.

So one mum offered what she believed was a straightforward solution, but people doubted it would make the process any smoother.

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Could this be the solution to the ALDI self-serve problem?

The group member posted: "Re. self-serve checkouts. Don’t you people get it???

"You are supposed to put your stuff in a trolley as you move around the store. After checkout, you return the shopping to your trolley. You then go to the boot of your car or to benches (that are part of the infrastructure of every single ALDI store) and pack your shopping into your bag/s."

She continued, "Using the small, light ALDI ‘coin’ that you used to first release the empty trolley (keep it on your keyring), return the trolley, and it won’t cost a cent."

Then the woman claimed, "It’s not hard," and urged people to remember that "extra staff and extra technology mean higher prices."

"That’s not hard to figure out, either."

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"Sorry, but I bag as I go. Not sorry."

The post quickly gained over 200 comments from opinionated ALDI fans who all disagreed with her. 

"Self-service means self-service. If I want to put my items straight in the bags while serving myself, I will, there's no rule saying you can't," one person wrote.

"Who made her boss? I'll shop and pack my groceries the way I want!! Thank you," another agreed.

One commenter stated, "Sorry, but I bag as I go. Not sorry."

And the conversation didn't get any more productive after that...

"How about you let everyone be and let them do their own shopping as they like?" a user suggested.

"Thanks for clarifying that," another replied sarcastically.

Then one member pointed out, "Self-serve means just that there are no rules of where you should bag your stuff. I do mine as I am scanning. If you or people like you don't like it, I really don't care. There is no time limit on how long you can spend at the self-serve register."

"Self-serve, self-pace, self-let-me-be," someone else chanted.

"I don't think she 'GETS IT'," one user bluntly stated.

Another person shared their practical solution, "Hell no!! I pack at the checkout because I ain't triple-handling groceries - NOPE. I pack and won't apologise. Organise the food on the belt how they would be packed in what bags and open all bags in the trolley so it's scan and pack right there. Easy done."

Another doubted the poster's claim that self-service keeps supermarket costs low, saying, "Crazy to think self-serve will keep the prices down, hasn't worked at other supermarkets."

Where do you stand on this issue? Vote in the poll above. 

Originally published as Mum shares 'obvious' solution to common ALDI self-serve problem