Aussies warned of Uber glitch that might leave you stranded

"All was fine and the Uber pulls up a few houses before the start of my street and says ‘here’"

Getting an Uber is supposed to be the simpler way to get from A to B.

No buses, trains or walking in between, and no effort behind the wheel from you.

But, after one frustrating experience, a Melbourne local has taken to social media to vent about a potential hiccup in the app that might leave you stranded - and it looks like it might be becoming a trend.

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Aussies warn of Uber glitch. Image: Supplied.

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“Can Uber maps be wrong sometimes?”

A Melbourne Reddit user has taken to the platform after a strange experience using Uber.

The poster said they’d gotten the Uber home from the movies, put in their address, and yet for some reason, the Uber wouldn’t quite get them all the way there.

“All was fine and the Uber pulls up a few houses before the start of my street and says ‘here’… and I said oh no that’s my street right down there and my house is halfway down the street,” the post said.

“And he said ‘no look see here’ and pointed to his maps, but I clearly put in my correct street and repeated the street name like he didn’t even want to turn into the street? I kept saying it’s down there and he eventually turned but then was like ‘I don’t know what to tell you’ and was annoyed, then hooned off…”

The poster was then left wondering who was at fault - the app or the driver?

“Was he just being lazy or can Uber Maps be wrong sometimes?” they wrote.

“A family member said the guy probably didn’t wanna do a 3 point turn and wanted to just keep driving straight.”

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“I can confidently say the app is bad”

A number of commenters on the post were inspired to share their own similar stories, leading the poster to believe it was an ongoing issue.

“I can't order Uber Eats. Even with notes saying do not go down this random street to this random house. Use the address listed. They just can't figure it out,” said one commenter.

“We have had the same problem. Our address is on one side of a creek, but the physical/geographical location of the property is about 80m back from the road. For some reason, the delivery apps seem to use the geographical location of the property and not the actual road, which means instead of coming to our door, the drivers are sent to the road on the other side of the creek, about 50m away,” another agreed.

“When I briefly worked [for] Uber the app was so bad and it wouldn't tell me the address. It would just glitch and tell me the wrong directions. This sounds like odd behaviour but having been there I can confidently also say the app is bad,” another pointed out.

“Sounds like the same driver I had from Tullamarine, his maps gave him my address at the beginning of the street (no 5) I lived at 51 and he did not in any way want to take me the extra 25 houses,” said another.

“Pretty sure he was being lazy”

However, many were just as quick to blame the driver, saying that the incident comes down to nothing but laziness - regardless of any issues with the app.

“Pretty sure he was being lazy. Even if you put in an address that's 2-3 houses away it's not really that big of a deal to drop off where you say you want to be dropped off unless it's a HUGE problem like the wrong side or something,” said one person.

“Report if you think they were being lazy or leaving you in danger. Or don’t report if you agree it was an app glitch. Either way, it’s rude service if they resisted going an extra 100m on request vs just saying ‘the app is god, I leave you here’,” another said.

“Just being lazy and expecting you to walk,” said a third.

Kidspot has reached out to Uber for comment.

Originally published as Aussies warned of Uber glitch that might leave you stranded