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AirBnB’s boss on the perils of being too good at negotiation

AirBnB’s boss on the perils of being too good at negotiation

Susan Wheeldon once made the mistake of negotiating too good a price for a contract. She realised that down the track the deal was not the big win that she thought it would be.

Sally PattenBOSS editor

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Susan Wheeldon, country manager for AirBnB in Australia and New Zealand, has negotiated a contract or two during the course of her career, which has included stints at Google, Virgin Australia, Groupon and AMP Capital Shopping Centres.

Susan Wheeldon doesn’t like mornings, but she gets up at 7am to help get her two children to school.  Louie Douvis

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Sally Patten
Sally PattenBOSS editorSally Patten edits BOSS, and writes about workplace issues. She was the financial services editor and personal finance editor of the AFR, The Age and the Sydney Morning Herald. She edited business news for The Times of London. Connect with Sally on Twitter. Email Sally at spatten@afr.com

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Original URL: https://www.afr.com/work-and-careers/leaders/airbnb-s-boss-on-the-perils-of-being-too-good-at-negotiation-20231204-p5eoxm