June 2023
Virtual classrooms a hit with employees as businesses turn educators
Companies are turning to universities to dial up the in-house learning amid the ongoing talent shortage.
- Nina Hendy
December 2021
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How to create trust in financial services in turbulent times and beyond
When the COVID-19 pandemic was declared in 2020, Kiwibank was fortunately some way down the path of digitising its customer operations.
Sponsored
by ServiceNow
October 2021
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How Sportsbet streamlined the employee experience
Most people who have joined a large company know only too well the frustrations involved in on-boarding and obtaining access to all the IT systems needed to perform their new role. New workflow tools can substantially alleviate this baptism of fire.
Sponsored
by ServiceNow
September 2021
- Sponsored
Understanding the workflow revolution
Much of modern society would not be possible without a process we take for granted, but which is at the heart of almost everything we do.
Sponsored
by ServiceNow
August 2021
- Sponsored
Streamlining financial services for the new economy
While many of us have spent the past year getting a grasp on the finer facts of epidemiology and everything associated with the pandemic, the business world has quietly hastened its transition to a more digital economy.
Sponsored
by ServiceNow
January 2021
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The digital arts of keeping the customer satisfied
If nothing else, this year has enabled consumers and organisations to build digital muscles that would otherwise have taken them five or even 10 years to build, says Deloitte Asia Pacific chief transformation officer, Robert Hillard.
Sponsored
by ServiceNow
- Sponsored
Helping customers quicker through a crisis
With New Zealand’s finance minister Grant Robertson reporting the Kiwi economy has bounced back better than anyone expected in the last quarter
Sponsored
by ServiceNow