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‘Zuckering’ and ‘roach motels’: Why shoppers need more protection

Tom Burton

Dubious “dark pattern” web techniques are deceiving and exploiting consumers, driving calls to stop unfair practices by e-commerce and other digital platform operators.

A 2020 data and technology survey by the Consumer Policy and Research Centre (CPRC) found Australian consumers consider many online data collection and web trading practices “deeply unfair”.

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Tom Burton was government editor at The Australian Financial Review.

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    Original URL: https://www.afr.com/technology/privacy-zuckering-and-roach-motels-drive-calls-for-digital-protection-20210318-p57brg