‘Zuckering’ and ‘roach motels’: Why shoppers need more protection
Tom BurtonGovernment editor
Dubious “dark pattern” web techniques are deceiving and exploiting consumers, driving calls to stop unfair practices by e-commerce and other digital platform operators.
A 2020 data and technology survey by the Consumer Policy and Research Centre (CPRC) found Australian consumers consider many online data collection and web trading practices “deeply unfair”.
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