The robo-debt royal commission has provided a rare insiders view of the secretive world of big government, exposing a multiplicity of failures and lessons.
It has been the admissions about the lack of a statutory basis for the $1.2 billion scheme to claw back welfare payments from nearly 800,000 people that has unsurprisingly preoccupied much of the attention of Commissioner Catherine Holmes and her raft of counsel assisting.
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Tom Burton has held senior editorial and publishing roles with The Mandarin, The Sydney Morning Herald and as Canberra bureau chief for The Australian Financial Review. He has won three Walkley awards. Connect with Tom on Twitter. Email Tom at tom.burton@afr.com