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Robo-debt is a case study in bad government and public service failure

Tom Burton

The robo-debt royal commission has provided a rare insiders view of the secretive world of big government, exposing a multiplicity of failures and lessons.

It has been the admissions about the lack of a statutory basis for the $1.2 billion scheme to claw back welfare payments from nearly 800,000 people that has unsurprisingly preoccupied much of the attention of Commissioner Catherine Holmes and her raft of counsel assisting.

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Tom Burton was government editor at The Australian Financial Review.

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    Original URL: https://www.afr.com/politics/federal/robo-debt-is-a-case-study-in-bad-government-and-public-service-failure-20230309-p5cqob