The advent of generative AI is probably the single biggest opportunity in a generation to transform government to improve productivity, efficiency and public value.
It would be hard to miss the generative AI hype and hope has taken centre stage. But it does feel like AI, with its ability to self-generate apparently confident responses to almost any problem, is a moment equivalent to the arrival of the desktop computer and the extraordinary productivity lifting word processing, spreadsheet and PowerPoint applications that came with it.
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Martin Stewart-Weeks is a former public servant, ministerial adviser and an independent adviser working at the intersection of policy, public management, innovation and technology. He is co-author of Are We There Yet ? a text on digital change. Connect with Martin on Twitter. Email Martin at martinsw@publicpurpose.com.au
Simon Cooper is a digital transformation in government partner at Deloitte specialising in customer-focused strategy, experience design and digital delivery. He is co-author of ‘Are We There Yet?’ a book on digital change. Connect with Simon on Twitter. Email Simon at simcooper@deloitte.com.au
Tom Burton was government editor at The Australian Financial Review.
