The performance of Manus Island refugee contractor Paladin is three times worse than previously estimated, according to new documents that show the company was fined more than 3700 times in a 12-month period for failing to meet minimum service standards.
The documents released to the Senate provide further evidence Paladin did not have the experience or expertise to run a $532 million government contract. They show the company repeatedly failed to deliver basic services, submit reports and provide adequate training.