Telstra CEO Andy Penn 'sincerely sorry' for second outage
David RamliReporter
Updated
Telstra chief executive Andy Penn has pledged to provide another free day of mobile downloads to apologise for a national outage that affected more than 8 million customers.
For the second time in two months, a cascade failure has shut down millions of post-paid mobile phone and internet services at Australia's biggest phone and internet provider.
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David Ramli writes on Telecommunications specialising in NBN, Web, Politics. Based in our Sydney newsroom, David is an award winning journalist with over 5 years experience. Connect with David on Twitter.
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