Why free upgrades are a thing of the past (except for politicians)
Fiona CarruthersTravel editor
As chief executive of Intrepid Travel – a Melbourne-based, Australian-owned adventure travel company with tentacles across the globe – James Thornton boasts an enviable frequent flyer balance.
He’s a Platinum member with both the Qantas and Virgin Velocity programs, with about 2 million points to his name.
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Fiona Carruthers has written and edited travel for the Financial Review for almost a decade. She has held senior roles with ABC Radio National, Deutsche Welle Radio, TIME and The Australian, and was deputy editor of Traveller. Email Fiona at fcarruthers@afr.com
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