Celebrating 40 years of Flight Centre this month in Sydney this week, the company’s co-founder and CEO, Graham Turner, said the key business lesson he had learnt was to “play the game with everyone”.
The knockabout Queensland vet turned travel baron, who gave travel-hungry Australians discounted air fares from stores that began mushrooming nationwide in 1982, then took a swipe at Qantas for squeezing travel agents’ commissions as we exit the pandemic.
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Fiona Carruthers has written and edited travel for the Financial Review for almost a decade. She has held senior roles with ABC Radio National, Deutsche Welle Radio, TIME and The Australian, and was deputy editor of Traveller. Email Fiona at fcarruthers@afr.com
