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Aesop upsizes skincare at new Sydney megastore

Aesop upsizes skincare at new Sydney megastore

The brand’s first large-format outlet testifies to its commitment to bricks and mortar – and good old-fashioned customer service.

Aesop chief executive Michael O'Keeffe, pictured in the Paddington boutique, says Sydney's Pitt Street outlet could be the first of a number of large-format stores in selected cities. James Brickwood

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‘We’re big believers in physical retail,” declares Aesop chief executive Michael O’Keeffe, a few weeks before the opening in Sydney of his company’s largest store yet.

He’s not kidding: since 2015, the Australian luxury skincare brand has roughly doubled its tally of standalone boutiques worldwide, from 100 to more than 200. While other niche beauty brands pivot to e-commerce or rely increasingly on department store sales, Aesop is pursuing a bricks-and-mortar agenda.

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Dan F StapletonWriterDan F Stapleton is a freelance contributor.

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Original URL: https://www.afr.com/life-and-luxury/fashion-and-style/aesop-upsizes-skincare-at-new-sydney-megastore-20190826-p52ktz