Qantas chief executive Vanessa Hudson’s task of rebuilding the airline’s battered reputation has become even more complex, after head of loyalty and the steward of the Frequent Flyer business, Olivia Wirth, resigned.
Ayesha de Kretser is a senior reporter with The Australian Financial Review covering the aviation and tourism sectors. She has previously reported on banking, mining and commodity markets. Connect with Ayesha on Twitter. Email Ayesha at ayesha.dekretser@afr.com.au