Standing next to a massive scrabble set, Bank of Queensland chief executive George Frazis had time to smile. It was September 2019, and he’d just started at Brisbane-based BoQ where staff spelled out “Welcome George” with giant scrabble letters against a dark-brown brick wall.
Here was the star recruit. The guy from big bank Westpac hired to restore a medium-sized lender with anaemic loan growth, trapped in a spaghetti-bowl mess of technological systems and suffering poor staff morale.
Liam WalshReporterLiam Walsh writes on investigations and companies with The Australian Financial Review. He has won multiple media awards, worked in Japan and is now based in Brisbane. Email Liam at liam.walsh@afr.com.au
Tony BoydContributorTony Boyd is the former Chanticleer columnist. He has more than 35 years' experience as a finance journalist. Connect with Tony on Twitter. Email Tony at tony.boyd@afr.com
