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Banks face 'hard slog' reforming culture

James Eyers

The world’s largest assessment of banker behaviour and culture, published by the Banking Standards Board in Britain, has criticised “uneven progress” by UK banks five years into their radical overhaul of culture, confirming that Australia's banks face a long, hard slog implementing the Hayne royal commission.

The annual review of UK banking culture found one-quarter of bankers think their job has a negative impact on their health, while 40 per cent of those reporting problems to managers think they aren't taken seriously.

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James Eyers writes on banking, payments and fintech. He is a former legal and investment banking editor at the AFR, has degrees in commerce and law from UNSW, and is co-author of Buy now, pay later: The extraordinary story of Afterpay Connect with James on Twitter. Email James at jeyers@afr.com.au

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    Original URL: https://www.afr.com/companies/financial-services/banks-face-hard-slog-reforming-culture-20190402-p519wn