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Xero’s $20b AI question: the price of never reconciling again

In a great test of pricing power, the ASX darling is set to push the trigger and ask its customers to pay for its AI-based features.

Xero has one of the most interesting questions this former accountant has heard all year: What’s the price of never having to do a bank reconciliation again?

Sukhinder Singh Cassidy, the $20 billion software company’s chief executive, is due to drop the AI price hammer. Her developers have come up with all sorts of AI-based features inside Xero’s software, have had customers test them and use them for free, and will shortly ask customers to start paying for them.

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is a Chanticleer columnist. He is a former Street Talk co-editor and has 10 years' experience as a business journalist and worked at PwC, auditing and advising financial services companies. Connect with Anthony on Twitter. Email Anthony at a.macdonald@afr.com

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    Original URL: https://www.afr.com/chanticleer/xero-s-20-billion-ai-question-the-price-of-never-reconciling-again-20251120-p5nh7i