Facing up to a toxic culture among his traders, ANZ Banking Group's new chief executive Shayne Elliott is preparing to provide a strategy update to the market in February which will reveal his vision of ANZ's "core purpose".
Within weeks of the announcement on October 1 that he would succeed Mike Smith at the helm of ANZ from January 1, Elliott began work on a new strategy document to redefine ANZ's commitment to customers and to operate within community expectations.
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James Eyers writes on banking, payments and fintech. He is a former legal and investment banking editor at the AFR, has degrees in commerce and law from UNSW, and is co-author of Buy now, pay later: The extraordinary story of Afterpay Connect with James on Twitter. Email James at jeyers@afr.com.au
