My six Airbnb horror stories (that you need to avoid when booking)

In the new Wild West of AI-generated hotel photos and fake reviews, travellers are being tested more than ever when searching for accommodation online. After all, an Airbnb scam or dud can ruin a holiday.

The lack of a proper bed or natural light are two things to be wary of when booking an Airbnb.Credit: Alamy

But some rental fails may be avoidable if you’re a little more discerning in your hunt. In my decade of travel writing, I have a pretty solid track record when it comes to Airbnb reservations – and I’ve also had my fair share of flops. Sometimes it was the fault of a dubious host. Other times it was my mistake for missing the fine print. I’m confessing both kinds to you here so that you can learn from my mistakes.

Here are six Airbnb red flags I’ve gathered from unfortunate experience.

1. It doesn’t have a bed

Paris, 2018. I’d found a steal of an Airbnb apartment all to myself, around the corner from the famous Sacré-Cœur church, for just under $90 a night. I whooshed through the online listing, dazzled by the price, the big windows, the washing machine, the location – sold. I booked it for seven nights.

When I arrived at the address, I opened the door to a shock. It was a narrow sliver of a studio, and it was dark despite the sunny afternoon outside. The apartment was off a charming public stairway on a steep hill, so those big windows didn’t get much light.

But, more importantly, it didn’t have a bed. In my hurried examination of the listing, I’d failed to notice that there was only a picture of a sofa. After a week, I learned the only thing my back enjoys less than a European mattress is a European pullout couch.

2. It’s above a strip of bars

Beirut is famous for its nightlife, but you don’t want to try and sleep above it.Credit: Getty Images

Beirut is a legendary nightlife capital. I knew this when travelling for a wedding there last summer, but I didn’t factor it into my Airbnb selection. I reserved a beautiful, historic apartment in a fun part of town close to restaurants, shops, bars – maybe a little too close to the bars. They were right downstairs.

Even if we stayed out late, the bars stayed open much later. Music throbbed through the walls, shaking the furniture of our third-floor apartment into the wee hours. Thank the heavens for earplugs.

3. It doesn’t have a window

The price was too good to be true: $45 a night for a bright-looking hotel room in the heart of Hanoi. But the photos and reviews on the Airbnb listing were encouraging, so I took a chance and booked the place in spring last year.

Exhausted and dirty after a few days on a train through the country, I arrived at the front desk, got my key card and heaved my backpack up the elevator to find my room. It looked like the one I’d seen online, but it also didn’t. Namely, it was missing a window.

I’ve tried the no-window life a few times over the course of some cheap hostel stays in Bangkok and Malaysia, and one five-day windowless Airbnb in Lisbon nearly broke me. Windows are a non-negotiable for me these days, and I’m usually good about checking for them before I book. What happened this time? It turns out the listing featured photos of multiple room types, one with a window and apparently one without.

Maybe I could have looked harder at the photos and spotted that they were featuring at least two different rooms, but in this case, I’m putting the blame on the Airbnb host, not me. Mostly, I think, I’ll be wary of $45 hotel rooms.

4. It doesn’t have air conditioning

In May 2021, I paid almost $600 to rent a camper van for a few nights and test out #vanlife on the Hawaiian island of Maui. I checked to see whether there was enough space for me to sleep. I checked where I was allowed to park. What I did not check to see was whether the van had air conditioning, a critical misstep in a tropical rainforest biome.

It was fine driving with the windows down, but the minute I hit a red light or parked, the van turned into a sauna.

5. It doesn’t have a private toilet

A bizarre trend in room design is to have the bathroom – and toilet – visible from outside.Credit: iStock

A holiday can be a wonderful way to connect with your romantic partner. You’re off the clock, free to let your hair down and relax, explore a new place or return to a favourite home away from home. It’s a recipe for romance - unless your hotel room has a toilet in the middle of it.

The listing I booked last summer, a block away from a popular beach, promised a freshly remodelled interior with modern fixtures and a lovely balcony. It hid the fact – by way of misleading close-up photos – that only a few parts of the studio had been updated and the bathroom was not in its own sealed-off room but was, instead, an 2.5-metre glass enclosure that didn’t reach the ceiling.

It had just enough frosting on the glass to keep parts, but not all, of your body obscured while you were inside. That meant while you were on the bed, you could see your beloved’s shins posted up by the john, and sounds best kept private travelled freely.

6. It’s above open-air meat markets

The day after my wedding this month, my newly minted husband and I hopped on a flight to Paris for six days to celebrate. It wasn’t a big honeymoon blowout: we flew economy with a connection and had booked a reasonably priced Airbnb. The apartment seemed much nicer than our usual budget picks – with a quintessentially Parisian balcony and large living room – but somehow not much more expensive. There had to be a catch.

And there was. For starters, it was a fifth-floor walk-up, meaning that at least twice a day we had to ascend and descend 92 steps (we counted.) But we knew that when we booked it.

The real catch was the apartment’s location in a chaotically bustling neighbourhood, right above a slew of meat and fish markets. Not petite, specialty charcuterie stores, but open-air stalls with bloody piles of pig hoofs by the dozen, Styrofoam towers of fish and liquids from all of the above flowing in front of our building’s front door. In the warmer part of the day, when the wind was hitting just so, musky meat odours would waft up to our Airbnb’s balcony.

We kept the windows shut to stave off the flies.

The Washington Post