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IBM's Watson AI software will be free for organisations to create customer service bots, which can talk to people about their COVID-19 queries.
  • Exclusive
  • AI

This tech giant is betting big on AI. But will companies pay for it?

AI agents are leading a “digital labour revolution”, this billionaire CEO says. But less than 5 per cent of his customers are paying for them.

  • David Swan

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Improving the digital experience can add real value for stakeholders.

City’s transformation driving efficiencies for the customer

The City of Stirling is undergoing one of the most all-encompassing digital transformations of any local government area in Australia with 36 time-consuming processes digitised over the past two years.

  • Mark Eggleton
Creating a stronger and more connected community during COVID-19.

Transforming not-for-profits in WA

When Yvonne Timson talks about Community Vision she speaks about an organisation that connects Australians from all parts of society and assists people to live the best life possible.

  • Mark Eggleton

Original URL: https://www.watoday.com.au/topic/salesforce-1nje