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NSW Fair Trading is cracking down on dodgy car sales.

Shukan bought a secondhand car online. When he got behind the wheel, he knew something was off

New mileage is being made in a crackdown on odometer tampering as regulators take court action against multiple Sydney car dealers.

  • David Barwell

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Bupa has admitted to misleading thousands of customers over five years.

Bupa fined for duping thousands of customers over medical claims

The health insurer admits it has misled customers about their entitlements, leading some to forgo treatments and leaving others out of pocket by thousands of dollars.

  • Elias Visontay
Andrew Ho and Alice Lum are planning to install a battery in which he can store energy from his solar panels to combat rising electricity prices in Sydney.

The magic words that could help lower your energy bill

As families such as the Hos are “fed up” with prices, research suggests the best script you can use when negotiating a better deal with your energy provider.

  • Elias Visontay
A string of allegations has been made about HSBC’s failings to protect its Australian customers from scams.

‘Losses will continue to mount’: Bank staff’s security warnings before massive scam cost customers millions

HSBC customers lost more than $40 million to impersonation scams. The corporate regulator is suing the bank for failing to protect them.

  • Aisha Dow
Los Angeles International Airport. Travel industry insiders expect demand for travel to the US may fall.

Australians curb their enthusiasm for US holidays

While Americans flock to Australia, locals are looking for cheaper holidays outside the US.

  • Madeleine Heffernan
Renee Fortune is paying thousands of dollars a year for her children’s sports lessons. And now her son, Jack, 15, wants to start playing soccer.

‘Dreams are being sold’: Cost of kids’ sports tops $10,000

A new study has revealed the soaring costs of children’s sports activities – some much more than others.

  • Madeleine Heffernan
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Greater Western Water.

Troubled water company’s $150m bailout over botched billing system

Greater Western Water has been propped up with a multimillion-dollar cash injection, has lost its chairman and is under investigation over customer billing.

  • Madeleine Heffernan
Water woes for Greater Western Water customers.

‘Complete shambles’: Data breaches and incorrect bills in Greater Western Water bungle

The company’s long-running billing bungles have led to potential data breaches and delayed property settlements.

  • Madeleine Heffernan
U-GO self-service petrol station in Mentone, in bayside Melbourne.

Service with a smile or smile for the camera: Fuelling change at the local servo

The last vestiges of old-fashioned service and friendly faces on the road are giving way to a new crop of DIY petrol stations without any faces at all.

  • Madeleine Heffernan
Mother and daughter Bronwyn and Stephanie Foot paid $340 each for return flights to Brisbane months ago.

Melbourne-Sydney flights jump in price after competition collapse

Flying domestically has become cheaper, but not between Melbourne and Sydney.

  • Madeleine Heffernan

Original URL: https://www.watoday.com.au/topic/consumer-rights-hpf