Thousands of Queensland public school students left in lurch after Gmail glitch blocks school reports

A technical glitch has left thousands of students in one Aussie state in the lurch, after emails containing their school reports were deemed “spam”.

Thousands of students in one Aussie state have been left in the lurch after a technical glitch delayed the rollout of term two results, leaving the Education Department scrambling.

Public school students across Queensland were due to receive their grades on Thursday through the software platform OneSchool, which delivers the term two report cards.

But a technical issue meant Google ended up blocking the email messages as if they were spam mail.

“The issue only appears to affect parents and caregivers with Gmail accounts,” a Department of Education spokesperson said.

“Google has blocked the email messages as if they are spam.

A technical issue has resulted in the report cards of thousands of students being deemed ‘spam’. Picture: NewsWire / Sarah Marshall

“The Department is working with Google to have the issue resolved as a matter of priority.

“There are no other impacts to functionality or access to OneSchool.”

The Courier Mail reports Craigslea State School, located in the Brisbane suburb of Chermside West, sent an email to families after learning some parents had not received their scheduled report cards.

“We do not have a time frame of when this issue will be resolved yet.”

Google ended up blocking the messages from the software platform OneSchool, with Queensland’s Department of Education confirming they are looking into the issue. Picture: NewsWire / Gaye Gerard

The tech stuff-up in Queensland comes a month after a Microsoft Teams bungle in NSW resulted in the biometric data of students being collected without the realisation of education officials.

A new feature that allowed biometric data to be collected through Microsoft Teams was rolled out in mid-March, and used on school-issued computers.

The NSW Department of Education was not aware of the feature until early April.

A Microsoft spokesperson said individual biometric data was not accessible to anyone – reiterating it was encrypted and “stored securely per our compliance and privacy standards”.

“The Department of Education does not collect student biometric data,” a spokesperson said.

“A new Microsoft Teams feature that allowed voice and facial enrolment for people entering Teams meetings was quickly disabled across our network, and any face or voice recognition profiles that were created have been removed.”

Originally published as Thousands of Queensland public school students left in lurch after Gmail glitch blocks school reports