NewsBite

The Mercury app: Never miss a minute with our smartphone app

DOWNLOAD the brand new Mercury app — for both mobile and tablet — right now. Choose the sections you want to read and turn on notifications to learn about the story as soon as it breaks.

Download your Mercury app now
Download your Mercury app now

DOWNLOAD the brand new Mercury app — for both mobile and tablet — right now.

Choose the sections you want to read and turn on notifications to learn about the story as soon as it breaks.

Subscribe today for full digital access to the Mercury which includes unrestricted access to the new app!

It’s now easier than ever to get the news that matters to you with both customisable live news feeds from our website, and the digital replica of the daily paper, as it’s printed.

DOWNLOAD THE APP FOR APPLE iOS FOR FREE

DOWNLOAD THE APP FOR ANDROID FOR FREE

Its updated design makes it even easier to access all the news of the day from the Mercury’s leading journalists.

So, whether you’re interested in breaking news, politics, crime, business, food, opinion, AFL or local sports, this app has got you covered.

The new <i>Mercury </i>app allows to personalise your news feed.
The new Mercury app allows to personalise your news feed.

It’s also packed with loads of extra features to make sure you’re always in the know and entertained including crosswords and sudoku.

LIVE AND LATEST NEWS

Get the news as it breaks 24-hours/day, 7-days/week, within My News.

Plus you can customise your news alerts in the Settings menu, found within All Sections.

TAILOR YOUR NEWS FEED

Within My News, you can tailor your news feed and edit your preferences at any time to get straight to the news that matters to you.

Tasmanian news, business, Tassie Tastes food lists, local sport, what will you choose?

READ TODAY’S PAPER

Read the paper anytime, anywhere with the digital replica of the paper, exactly as it’s printed. Access the past 14 back issues and your favourite lift-outs like Tasweekend, Tassie Living and RealEstate. Plus you can download and read offline later.

DISCOVER MORE SECTIONS AND STORIES

Get closer to the game with live AFL scores and expert analysis, including access to all the football writers at the Herald Sun.

Find the best places to eat across Tasmania with our Five of the Best lists as well as news and reviews in our Tassie Tastes section.

Keep up with the conversation with the latest opinion and letters to the editor.

Plus train your brain with interactive Sudoku and crossword puzzles.

There are new puzzles every day!

Read the paper easily with access to the digital print edition, every day.
Read the paper easily with access to the digital print edition, every day.

IMPROVED NAVIGATION

Tap between My News and Today’s Paper along the bottom of the app for quick access.

Plus you can customise your news alerts in the Settings menu, found within All Sections.

FAQ

Q: What is My News and how do I customise my My News feed?

A: My News allows you to tailor your own latest news feed so that you can get straight to what matters to you.

Simply select ‘Edit’ at the top right-hand corner to select your topic preferences — these can be edited at any time.

Q: How do I access the sections within the app? (e.g. Puzzles or Live sport scores)

A: Simply tap on the All Sections menu (three horizontal lines) found along the top of the app to reveal more, such as News sections, live sport scores found under Sport, interactive sudoku and puzzles, comics and horoscopes.

New games every day.
New games every day.
Live footy scores.
Live footy scores.

Q: How do I tailor my news notifications?

A: Simply select the All Sections menu (three horizontal lines) found along the top of the app, then Settings. Within the settings menu, you’ll find Notifications where you can turn on and turn off the notifications you wish to receive.

Q: What is Today’s Paper?

A: Today’s Paper is a digital replica of the paper, exactly as it’s printed each day.

You’ll have access to the last 14 back issues, and all your favourite lift-outs. Plus you can also download and read offline later.

Q: Where can I find a previously downloaded paper or liftout?

A: Previously downloaded papers and lift-outs can be found in your library section, allowing easy reading without having to download again.

Please note: Downloads will be automatically deleted after a set number of days. Simply tap on Settings, found within the All Sections menu to manage your auto-delete download preferences.

Q: How do I read Today’s Paper offline?

A: Simply download when connected to Wi-Fi or data connection, then once downloaded the paper or liftout can be found in your library and can be read when your device is not connected to the internet.

Q: I’m a member of the Mercury, how do I login to the app?

A: Simply select the All Sections menu (three horizontal lines) found along the top of the app.

Then select “Log in” and enter your membership email address and password.

Alternatively, if you are browsing the app without being logged in, you may be prompted to purchase a subscription, or notified that a story or area of the app is for Members only. Simply select login on this prompt and enter your membership details to ensure you are accessing your member-only benefits.

Q: Why am I receiving a prompt to purchase a subscription when I have already purchased one?

A: If you are a member of the Mercury and are browsing the app without being logged in, you may be prompted to purchase a subscription, or notified that a story or area of the app is for Members only. Simply select login on this prompt and enter your membership details to ensure you are accessing your member-only benefits.

Q: I’ve been prompted to update my app on my iPhone or iPad, but unable to do so, what should I do?

A: Firstly, please check that your iPhone or iPad is currently using a version of iOS 9 or above. This app only supports iOS 9 or above.

To check your iOS version, follow these simple steps:

1. Go to the home screen of your iOS device and tap on Settings

2. Tap on General

3. Tap on About

4. Note the number after Version; this is the version of iOS installed on the device.

Secondly, if your iPhone or iPad is running a version of iOS below 9, then check to see if the latest version of iOS is available. To do this, simply go back to General, and then tap Software Update. From there you’ll be able to download and install any available updates.

If your iPhone or iPad is running iOS 8 and you cannot see a latest version of iOS available, this may mean that your device is not compatible with the app. We are currently working on an update to ensure you can access the app, however, in the meantime please visit our website to enjoy the live and latest news.

Q: Why does my device keep crashing when I try to download the digital print edition?

This is a bug we are aware of and is in the process of being fixed. In the meantime users with this problem are advised to delete the app and reinstall it.

Q: My device is running iOS 9 or above, and I still can’t access the updated app

A: When opening the app, you may be prompted to download the new version.

If you experience difficulty in downloading the new version; try the following steps:

Close the app that you are using

Turn off your device, then turn on

Go directly to the App store (not via the app)

Search for the app, then download the new update

Neither of these options working, or need further help?

Please contact Customer Support on 1300 MY NEWS (696 397).

Monday to Friday 7.00am — 6.00pm

Saturday and Sunday 7.00am — 3.00pm AEST/AEDT

Originally published as The Mercury app: Never miss a minute with our smartphone app

Add your comment to this story

To join the conversation, please Don't have an account? Register

Join the conversation, you are commenting as Logout

Original URL: https://www.themercury.com.au/news/the-mercury-app-never-miss-a-minute-with-our-smartphone-app/news-story/35a973f923102672262a18d8b05282c8