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5 entitled habits coffee drinkers do that annoy the hell out of baristas

It’s the daily ritual Aussies can’t live without – but baristas are fed up with customers’ bad habits, and one has called out the worst behaviour.

For many caffeine-loving Aussies, ordering a freshly-made coffee from their favourite cafe might be the highlight of their day.

Whether it’s a little ‘sweet treat’ to get them through the afternoon or a small indulgence to enjoy before their 9-5, Aussie cafe culture is deeply embedded in many of our lives.

However, one barista has some wise words for us caffeine fiends to ensure the experience is enjoyable for both the customer and the staff.

Taking to TikTok, the frustrated barista shared the common annoyances faced by coffee shop workers – starting with the fact that many customers don’t even bother to say hello before rattling off their order.

Barista Lauren Taylor explained that some people simply walk straight up to the counter and say, “medium latte,” without even addressing the person taking their order.

“A simple hello goes a long way,” she noted.

A woman has shared the things you do that annoy baristas. Picture: TikTok/LaurenTaylor
A woman has shared the things you do that annoy baristas. Picture: TikTok/LaurenTaylor
Some people don’t even know how to order their coffee. Picture: TikTok/LaurenTaylor
Some people don’t even know how to order their coffee. Picture: TikTok/LaurenTaylor

She also mentioned that people often don’t know how to order their own coffee, asking for a “normal” sized cup instead of specifying small, medium, or large.

“JUST TELL ME!” Ms Taylor remarked.

Also, instead of stating a specific order, some customers will just ask for “a coffee”.

When she assumes they mean a black coffee, the customer sometimes corrects her and says what they really want, like a latte.

“I’m unfortunately not a mind reader,” she quipped.

She said you need to know the size and name of your order before coming up to the counter. Picture: iStock
She said you need to know the size and name of your order before coming up to the counter. Picture: iStock

Another frequent habit is people forgetting their order altogether, so when she calls it out and looks directly at them, they look away as if they don’t realise it’s for them.

Another complaint she has is about people who are “too busy on the phone,” leading them to order the wrong drink and then getting angry when they receive it because it’s not what they wanted.

She concluded her clip by saying that despite all these scenarios, the barista always seems to be in the wrong because of the old saying “the customer is always right”.

She says the saying about “the customer is always right” still rings true today. Picture: iStock
She says the saying about “the customer is always right” still rings true today. Picture: iStock

After her video gained nearly 100,000 views and over 100 comments, it was clear that other baristas shared her frustrations.

“I had a woman last week ask me for a normal coffee too … she wanted an oat milk flat white,” said one.

“These things are 100 per cent spot on,” echoed another.

“I feel your pain,” agreed another.

Meanwhile, many baristas added their own gripes.

People asking for an “extra hot” Americano was another annoyance, as it’s impossible to make boiling water hotter than it already is.

Another common complaint is that the barista will ask if someone is having their coffee in or taking it away.

“They’ll reply, ‘I’m just sitting outside’ – Okay but have in or takeaway?!!!” one frustrated follower commented.

Take note, people!

Originally published as 5 entitled habits coffee drinkers do that annoy the hell out of baristas

Original URL: https://www.themercury.com.au/lifestyle/food/5-entitled-habits-coffee-drinkers-do-that-annoy-the-hell-out-of-baristas/news-story/85591776131882f3c438d669f8ec643d