Toowoomba company warns customers of online scam
HERITAGE Bank is warning customers of a scam doing the rounds, and to be wary of opening emails purporting to be from the institution.
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HERITAGE Bank is warning customers of a recent online scam, and to be wary of opening emails purporting to be from the institution.
In a Facebook post, Heritage said the hoax emails, claiming to come from Heritage Online, included a link which connected to a fake Heritage Online website.
"What gives away fake websites are their URLs (website address) and requests for personal information. Examples of this are highlighted in yellow in the images below," the post said.
The fake websites are designed to capture personal information such as customers' Heritage member number, passwords and contact information.
"Those who unsuspectingly login to this site may later discover their Heritage Online account has been accessed by unauthorised persons," the post said.
"If you have received one of these scam emails please ignore it and simply delete it.
"The email in question is NOT from Heritage, do not click on the link or reply to the email. If you have followed the instructions in the hoax email and logged into a fake Heritage Online website, it is most likely your Internet banking details have been compromised. Please immediately change ALL your Heritage online passwords, and also call Heritage Bank immediately on 13 14 22."
Heritage reminded customers that while it may send informational or confirmatory receipt emails, it will never send an email that would request the disclosure of any person details such as PIN, CCV number, internet banking passwords, credit card details, or require people to click on links or attachments within the email to update or verify details.
Originally published as Toowoomba company warns customers of online scam
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