Aussies stuck on hold for 96.5m hours in call centre hell
Frustrated customers are left hanging on the phone to customer service operators as they attempt to resolve endless disputes. See the list of the worst offenders.
Frustrated customers are left hanging on the phone to customer service operators as they attempt to resolve endless disputes. See the list of the worst offenders.
The high-flyers are doing what was once unthinkable: slashing staff to boost profits. Even local players are getting in on the act.
If you want to become a boss like Ava, who made $700 in two months selling flowers at her roadside stall, you can – just follow the steps in the Barefoot Kids summer challenge series.
The founder of Aussie taco chain Guzman y Gomez has just opened a new US restaurant as he continues to expand his empire — with more Aussie stores coming. See the full list.
New rules restricting access to details of legal clashes have no merit and are a bad outcome for financial markets.
ACCC boss Gina Cass-Gottlieb has put big gas players on notice to get a move on and break the supply stalemate with customers.
As the regulator weighs up a deal with ANZ, Brisbane-based lender Suncorp has spelt out why a sale to a regional bank would ultimately hurt competition.
You’ve earned your first stash of cash and now it’s time to divide it into three money buckets as we enter week two of Scott Pape’s Barefoot Kids summer challenge series.
A post-Covid rebound in China might stop the global economy from tipping into a recession this year with the US and Europe both facing a sharp slowdown. But it’s down to the country’s consumers.
The two telcos have laid out their case as they attempt to overturn the ACCC’s pre-Christmas ruling that blocks the landmark mobile sharing deal.
A shake-up around the treatment of carbon emissions from the biggest emitters had the potential to open another attack on business.
Under the fluorescent light of the Tender Cut Meats store, customers can peer over the counter to watch butchers like Craig Den Elzen debone…
The owners of the Bunker have given their first glimpse of their new CBD digs.
More will be at stake than retailing pride as summer sales data starts to come in and we see if consumers really are that resilient.
Australia Zoo wants to move into the live music and function space with new plans lodged for its food court, while the Sunshine Coast’s tourism sector records a major revival.
Follow Scott Pape’s step-by-step guide to become a Barefoot Kid. Part one of the four-week summer challenge series shows youngsters how hard work is the real key to making money.
Borrowers are being warned to get their finances in shape with up to three more rate hikes on the way creating potential mortgage stress, especially for those coming off fixed rates.
The little-known gas explorer has suddenly become the object of desire among Perth’s billionaire set.
Loathed by motorists and loved by investors, this year’s toll hikes hurt more than ever. But is Transurban set to face speed limits on its growth?
If you’ve decided 2023 is “The Year” to get your finances in shape so that you can enjoy a wealthier and more relaxed retirement, this is what you should do.
The hit to Australia’s economic growth from large interest rate rises could be bigger and the fallout felt for longer than previously thought.
One of the nation’s biggest super funds has warned members to brace for months of choppy markets where Australia skirts a recession as interest rates push higher.
Cabinet documents show an unashamedly pro-export Howard government prepared to back the rise of national business champions but was cautious over bigger reforms.
Australians are being told to shop around for a better deal with massive changes coming on January 1. See how they affect you and your household.
More Aussie companies have unfortunately gone bust — with more to come as experts revealed what the ATO will do. Search the list and see if they are near where you live.
The former Treasury official takes charge of the powerful banking watchdog as risks are building in the financial system.
This big four bank boss knows the downturn is coming, but he has his own view about the size of the looming hit.
Making workplace rules less flexible could have big implications for the nation’s long-term wealth.
Australians trusted the company with their most sensitive data. Here’s what you can do if you’re a Medibank or ahm customer.
Australians can expect to dodge a recession despite a warning from Treasurer Jim Chalmers things will get worse before they get better.
For all the work the Treasurer has done in softening the electorate up for the coming economic storm, he has simply failed to seize the moment.
The insurer has deferred premium increases, saying the cyber attack affecting customer data is much wider than it originally thought.
The increased asking price comes with lengthy features list and accomplished performance from the Skoda Fabia Monte Carlo.
The listed instruments offer some protection against inflation, but a one-time booming market is just a shadow of its former self.
Tuesday’s budget faces a tough ask in getting the balance right in supporting the economy, but markets are in no mood for big spending plans.
After venturing into fashion design, Erin Molan’s new range of baby clothes has gone to the next level. See the video.
Scott Pape likes higher interest rates, which may put him at odds with most other financial commentators. This is Barefoot’s advice on how to get the best deal for your savings.
The incoming boss of the under-pressure fund manager opts for safety in numbers during a much needed rebuild.
Is the financial regulator really ready to deal with the coming bear market?
Barefoot Investor Scott Pape has offered a lifeline to Aussies worrying about kids and money – and a golden rule that every parent should follow in these tough times.
The incoming casino chief sees the loss of the Star’s licence as a line in the sand and knows what needs to be done to win it back.
The nation’s super funds will be required to lift their game just as bond market turmoil is putting their UK counterparts under extreme pressure.
Outspoken businessman, Mark Bouris, has taken on the Reserve Bank and shared his views on a future recession in Australia. Listen to the podcast.
Scott Pape’s new book Barefoot Kids is about putting life-changing lessons directly into the hands of children everywhere. Read what inspired him to write it.
A return to profit is a significant moment for the airline, but it brings a new set of challenges for chief Alan Joyce.
Former US Treasury secretary and influential economist Larry Summers has issued a warning for governments in the inflation battle.
With John Mullen flagging his exit, the next chair of the telco could come from outside the boardroom.
Chinese brand challenge the Toyota RAV4 with the Haval H6 Ultra Hybrid with strong features list and fuel efficient drivetrain
Aussie F1 racing star Daniel Ricciardo has revealed his stance on telco giant Optus, as the fallout from the cyber attack continues.
The major supermarkets have started a hiring spree in the lead up to the holiday period, with hundreds of roles advertised across the country. See what you could earn.
Original URL: https://www.thechronicle.com.au/news/queensland/ipswich/business/page/13