NAB helping small business with new bankers rolling out across the regions, including in Toowoomba

The team of specialised bankers will have base locations in regional towns, such as Toowoomba.

Small business bankers with TJM Toowoomba – (L to R) NAB Small Business bankers Kate Clothier and Annie Freyling with Angela Freeman from TJM.

National Australia Bank has rolled out 134 new small business bankers nationally to its team to support customers recover and grow following the COVID-19 pandemic, adding to the more than 2000 business bankers around the country.

The team of specialised bankers will have base locations in regional towns, such as Toowoomba.

TJM Toowoomba owner Angela Freeman said having a strong relationship with their banker had been essential.

“To be able to share ideas with our local banker, share feelings and ask questions is invaluable,” she said.

“The banker is here in person supporting us, they can visit our facility and see our business, they ask us whether we thought about this or that and really help you along that path to make it successful.

“We want to be successful, and we know our local banker Annie is behind us; she wants us to be successful. Our banker is also able to work closely with our accountant, and it has been this whole big community approach where the accountant and the bank work together to achieve the same goals.

“To have someone here in our town, they can ring local people and attend our meetings is great.”

NAB group executive business and private bank Andrew Irvine said the team of bankers would provide crucial support for NAB’s 500,000 small business customers.

“Running a small business is all-encompassing which is why our specialised bankers are out on the road meeting customers where best suits them, whether that’s the farm table or a local coffee shop,” he said.

The appointment of new small business bankers will increase to 200 by the end of this year.

This is in addition to the 130 workers who will be able to work from anywhere across regional Australia.