Biden starts second year with charm offensive -- and bad polls

White House Press Secretary Jennifer Psaki was part of the charm offensive on the first anniversary of President Joe Biden taking office

The White House launched a charm offensive, complete with a Tom Hanks video, to mark Joe Biden's first year as president Thursday, but dire new polls and a major congressional setback told another story.

As for the second year, the White House seems to hope it can change gears, partly by getting Biden beyond the Washington bubble, meeting voters and spending more time with legislators in relaxed settings.