There’s always room for a little more luxury at Harrolds
Trends come and go, but Australia’s only luxury department store offers clients an elevated shopping experience that goes beyond the simple transaction.
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Fashion trends come and go, not to mention the changing habits of traditional consumers and the changing face of retail. Co-managed by managing directors Mary Poulakis and Ross Poulakis, Harrolds is a family-owned business, but also Australia’s only privately owned luxury department store. Harrolds focuses on offering clients an elevated experience that goes beyond the simple shopping transaction.
Founded in 1985, Harrolds has been at the forefront of luxury retailing since they opened their first store in Melbourne 35 years ago. Harrolds has grown from a single menswear store on Melbourne’s Collins Street, catering to a rising class of Australian men aspiring to European tastes and a luxury retail experience, to a dynamic retail empire.
This year they celebrated their next milestone — the launch of their ecommerce store in February. Harrolds Online only enhances the experience as they replicate the carefully curated collections and designer excellence that have made their stores an internationally renowned fashion destination.
Harrolds is a living institution providing a destination for luxury fashion in Australia and is home to more than 70 designers. They offer clients the opportunity to shop from international brands such as Tom Ford, Saint Laurent, Balmain, Balenciaga, Stella McCartney and Burberry, and local designers Albus Lumen, Song for the Mute and Sarah & Sebastian.
By combining tailoring and modern luxury pieces from the most sought-after looks of the season, Harrolds has nurtured clients with exceptional customer service through premier luxury offerings and prestige concierge services. Offering complimentary parking on site as well as a full service bar menu, why not have a coffee or indulge in something a little stronger such as a Negroni while you decide your next purchase.
Recognised globally, in 2014 global digital fashion authority Business of Fashion named Harrolds as one of the top 30 menswear retailers in the world, just prior to them opening their first dedicated womenswear store in 2015.
Even during this period of uncertainty, Harrolds has continued to make the process of shopping enjoyable. Harrolds stores are now open again after COVID-19 closures and the in-store offerings include safety measures such as temperature checks, hand sanitiser and contact tracing of all customers.
And for those who prefer to shop from the comfort of their own home, clients can still enjoy Harrolds’ signature exemplary customer service by shopping via Harrolds Online. Harrolds have also implemented an innovative new retail offering of virtual styling appointments which can all be booked online, for clients who do not feel comfortable visiting the store.
So whether you’re looking for a new pair of Manolo Blahniks, an outfit for that long-awaited dinner date, sunglasses for the weekend walk, or simply upgrade to a new fragrance, Harrolds is your one-stop shop for every occasion.
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