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The biggest secret in life insurance

It’s impossible to know who might be the good guys or the bad guys in the insurance industry. WATCH

Some life insurers are rejecting one in three life insurance claims, and consumers are pushing the regulators to make some serious changes.

This week the life insurance industry made some key changes, but a closer look reveals a lot more needs to examined in the months to come.

James Kirby
James KirbyAssociate Editor - Wealth

James Kirby, Associate Editor-Wealth, is one of Australia’s most experienced financial journalists. James hosts The Australian’s twice-weekly Money Puzzle podcast.He is a regular commentator on radio and television, the author of several business biographies and has served on the Walkley Awards Advisory BoardHe was a co-founder and managing editor at Business Spectator and Eureka Report and has previously worked at the Australian Financial Review and the South China Morning Post. Since January 2025 James is a director of Ecstra, the financial literacy foundation.

Original URL: https://www.theaustralian.com.au/business/wealth/the-biggest-secret-in-life-insurance/news-story/b6b611799f2d4c0be197ea4ef7b8699e