NBN freezing charges to help coronavirus affected customers

NBN to freeze capacity charges for three months so phone companies can deliver better service to customers.

NBN has agreed to freeze its access charges for three months. Picture: AAP

The NBN has agreed to freeze its capacity charges for three months to help phone companies deliver better broadband service plans to customers amid the coronavirus.

Telstra and others were seeking the concession which makes it easier for them to offer good deals to customers.

The move underlines the efforts to help business and consumers stay afloat during the crisis.

Westpac and other banks are extending emergency funding relief to small business customers along the lines of that given during the bush fire crisis.

These include moratoriums on debt repayment to give small business a chance to stay in business during the health crisis.

Thursday’s RBA package which is expected to include another rate cut will also help the banks extend better terms to troubled customers