NewsBite

Aviation

Aviation
Problem with Virgin check-in system meant Crows players arrival at Adelaide airport was delayed and hundreds of Virgin passengers attempting to catch flights out of Adelaide, were also delayed. People such as Frances Hoffmann of New Zealand, were left stranded in long cues. (AAP Image/Dean Martin)

Airline passengers much prefer self-service and automation until something goes wrong, a global passenger survey has found.

Original URL: https://www.theaustralian.com.au/business/aviation/page/195