Our Team

Joseph LamAudience growth producer

Joseph Lam is an audience producer, responsible for growing readership and amplifying The Australian’s journalism across multiple platforms. Based in Sydney, he has previously been the masthead’s technology journalist, general news reporter and digital producer. Joe is from Central Queensland and joined the national daily in 2019, having trained as a combat engineer in the ADF. Follow his work on LinkedIn, Instagram and Facebook @editorialjoe

@editorialjoe

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chatbotTechnology

Sukhinder Singh Cassidy is chief executive of Xero

Xero chatbot chases invoices as AI spreads its wings

Cloud accounting giant Xero has unveiled a chatbot which can chase unpaid invoices and even charge clients a late fee, which it will introduce across its platforms later this year.

Joseph Lam

Lay-offsTechnology

General photo of an Optus store in Melbourne, Australia, Tuesday, June 19, 2018. (AAP Image/Luis Ascui) NO ARCHIVING

End of the O-Team: Optus shuts down its smart home unit

Former Optus chief Kelly Bayer Rosmarin had big plans for tech and smart connectivity but the latest twist in a disastrous spell for the telco is the shuttering of its smart home team.

Joseph Lam and Jared Lynch

EFFICIENCYTechnology

Tech chiefs reveal how to leave your staff rosters to AI

This tech won’t forget who’s away, who can’t work nights and to give part-timers a minimum of 12 hours a week. Make your life as a manager a whole lot easier.

Joseph Lam

ResultsCompanies

QBM - Nextdc boss Craig Scroggie has seen the value of his data centre company surge by billions of dollars as demand for streaming services and other online services surge during the pandemic shutdown. Craig at the data centre at Fortitude Valley. Pic Mark Cranitch.

NextDC to build AI factory as losses soar

NextDC has announced plans to build Australia’s first AI factory as the company reported that losses had grown tenfold over the six months to the end of last year.

Joseph Lam

reviewGadgets

BlueAnt's newest soundbar for desktops, the Soundblade. Picture: Supplied

Make some noise for the Soundblade

For those who love to listen to music on their laptop or desktop, this really loud soundbar from BlueAnt might have legs.

Joseph Lam

exclusiveTechnology

SYDNEY, AUSTRALIA - NOVEMBER 21: Pedestrians walk past an Optus store in the CBD on November 21, 2023 in Sydney, Australia. Optus' CEO Kelly Bayer Rosmarin stepped down on Monday after an extended outage last week caused millions of Australians to be disconnected from the network, with no access to emergency numbers for hours. The outage followed a hack that saw millions of customers' data shared online last year. (Photo by Lisa Maree Williams/Getty Images)

Almost 200 Optus staff axed

Optus is understood to be making deep cuts into its smart home installation business, a venture it started less than three years ago.

Joseph Lam

marketsTechnology

Phone scammers are being targeted in a federal trial that may bring some peace to Noosa residents..

Superloop rejects ‘opportunistic’ Aussie Broadband bid

Superloop shares hit a two-year high after ABB picked up a near 20 per cent stake and offered a $466m takeover bid.

Joseph Lam

companiesTechnology

EMBARGO FOR TWAM 14 OCT 2023. FEE MAY APPLY. Opening of the Canva Austin office in Texas. Supplied

Canva shifts showcase to US ahead of potential IPO

Australia’s $39bn tech darling is shifting its largest tech event to the US this year, in a bid to pick up more enterprise customers ahead of a potential IPO.

Joseph Lam

PropertyProperty

Canva's new Campus, set to rise beside News Corp in Sydney's Surry Hills. Picture: Supplied

Inside Canva’s $39bn office of the future

The big, bold plans behind the design darling’s new Tech Central office include ice baths and fishing ponds, as it announced hitting $2bn in revenue.

Joseph Lam

Meet the AI gurusTechnology

Why AI will create virtual teammates in your office

Meet your new colleague, an AI-powered virtual teammate. By the end of this year Australian AI gurus predict most companies will have one such worker in their office or at least their own version of ChatGPT.

Joseph Lam

Original URL: https://www.theaustralian.com.au/author/joseph-lam/page/32