Traveller letters

“The beds were cramped, the meals were inedible and the airport lounge was like something from the 1950s.”

“On a flight to Hong Kong, the lunch menu listed something I was later told had not been served in years.”

“The flight was fairly empty, so I tried to move to an empty row of four seats in economy but was stopped and told I couldn’t change classes.”

“Last week I logged on to my Velocity account and was surprised to see that my points balance was showing as zero.”

“We should pay attention when reminder letters are sent by banks to check the balances on our cards.”

“I wasn’t allocated the extra legroom seats I paid for and a month later Qantas had still not refunded me the cost.”

Our motel doubled our room rate and asked us to pay an extra night only two months out from the Parkes Elvis Festival. Is this legal?

“After hours of delay, the captain had to make the call to depart, indicating that one third of the flight’s bags had not been loaded.”

“This is for backpackers: please dress according to the local customs when visiting countries.”

“Although the people are mostly friendly, and it’s an interesting country, this is one of the few places we wouldn’t revisit.”