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Westpac whistleblower ‘bullied’ after raising suspected criminal activity complaints at RAMS

Westpac whistleblower ‘bullied’ after raising suspected criminal activity complaints at RAMS

A Westpac whistleblower has said she was bullied after making internal complaints about suspected criminal activity at the bank’s RAMS Home Loans mortgage broking subsidiary. 

  • by Sumeyya Ilanbey

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Banks make sneaky cash grab as deposit rates trimmed

Banks make sneaky cash grab as deposit rates trimmed

Some would call it a margin-plumping exercise – the banks prefer to think of it as margin protection. Either way, it’s good for bank profitability.

  • by Elizabeth Knight
Westpac quarterly profits rise to $1.8 billion, CEO flags cost-of-living pressures

Westpac quarterly profits rise to $1.8 billion, CEO flags cost-of-living pressures

Westpac’s profits climbed to $1.8 billion in the June quarter, chief executive Peter King revealed, as he noted many businesses were seeing lower demand for their goods as the cost-of-living pressure bites. 

  • by Sumeyya Ilanbey
Is this really my bank calling? Westpac moves to stop impersonation scams

Is this really my bank calling? Westpac moves to stop impersonation scams

In a bid to foil impersonators, Westpac customers will receive calls via their app that are branded, verified by Optus and show a reason for the call. But will it make a difference?

  • by David King
Westpac offers debit cards to eight-year-olds in youth banking push
Analysis
Debit cards

Westpac offers debit cards to eight-year-olds in youth banking push

Children as young as eight are being offered a physical debt card in an effort by Westpac to improve their financial literacy.

  • by John Collett
Old habits are hard to kick for banks. They’re behaving badly – again
Opinion
Bank fees

Old habits are hard to kick for banks. They’re behaving badly – again

Six years after the royal commission, there are signs of a re-emergence of poor behaviour. At the very least this looks like conduct slippage.

  • by Elizabeth Knight
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From mortgage checks to scam-busting: How your bank is using AI

From mortgage checks to scam-busting: How your bank is using AI

Banking giants have plans for artificial intelligence that go much further than the often clunky chatbots used to answer customer queries. 

  • by Clancy Yeates
Banks not doing enough to help struggling borrowers, says ASIC

Banks not doing enough to help struggling borrowers, says ASIC

As the number of customers falling behind on their repayments rises, the watchdog says too many people in hardship are finding it hard to get help.

  • by Clancy Yeates
Westpac boss predicts soft economic landing despite customer stress

Westpac boss predicts soft economic landing despite customer stress

Westpac boss Peter King says the economy is on track for a soft landing, even as customer stress has ticked up, and the bank posted a drop in profits.

  • by Millie Muroi
Banks expected to report more than $15b in half-year profits

Banks expected to report more than $15b in half-year profits

Despite continued pressure on bank profit margins, analysts expect the big four to post relatively resilient earnings over the next two weeks.

  • by Millie Muroi
Scammers are becoming patient: Banks say social media giants need to step up

Scammers are becoming patient: Banks say social media giants need to step up

Experts warn scammers are targeting victims through drawn-out investment and romance scams – and say social media platforms to step up prevention.

  • by Millie Muroi

Original URL: https://www.theage.com.au/topic/wbc-1nw