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Virgin poised to refund 61,000 customers for pricing error on ticket changes

The airline said the transactions occurred when tickets were repriced in response to customers making changes to their itinerary.

  • Chris Zappone

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A newly retrofitted Emirates Boeing 777-300ER.

Qantas rivals offer more long-haul routes as dollar crash looms

Capacity for international travel is rising as airlines experiment with new routes. But the real difference may be felt when Qatar and Virgin’s deal takes effect mid-year.

  • Chris Zappone
A Virgin Australia flight in action.

‘Doable’: Virgin CEO plots flight path to ASX

Dave Emerson has met stakeholders and potential investors in his first major move as the airline’s chief executive as it plots a sharemarket return.

  • Chris Zappone
Profits taking off: Qantas Airways.

Qantas, Virgin oppose ‘pay on delay’ for customers

Qantas’ domestic CEO told an inquiry into passenger rights that a compo scheme does “not deliver better outcomes for consumers”, as the Coalition’s Bridget McKenzie cited the airline’s “explicit breach of consumer trust”.

  • Chris Zappone
Virgin Australia’s Dave Emerson.

New Virgin Australia chief pledges to follow path of predecessor

Dave Emerson will replace Jayne Hrdlicka, who announced she was stepping down a year ago, and ticks another box for the airline to be listed on the Australian sharemarket.

  • Chris Zappone
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Cheaper airfares on cards as Virgin-Qatar deal gets the nod

Treasurer Jim Chalmers has approved Qatar Airways taking a 25 per cent stake in Virgin Australia but has installed a couple of safeguards as well.

  • Supratim Adhikari
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Labor says it will buy the failed airline if no private bidder emerges.

Rex needs an owner, Virgin a CEO, Qantas needs to fly under the radar

Australian aviation isn’t just an industry – it’s a messy headline. And it’s now a sector which is far too influenced by non-shareholders – its major union and the federal government.

  • Elizabeth Knight
Mother and daughter Bronwyn and Stephanie Foot paid $340 each for return flights to Brisbane months ago.

Melbourne-Sydney flights jump in price after competition collapse

Flying domestically has become cheaper, but not between Melbourne and Sydney.

  • Madeleine Heffernan
Surcharges are increasingly being added for card payments – but Australia’s biggest bank wants them scrapped.

Qantas, Virgin warn of higher prices if card surcharges banned

The airline duopoly has defended card surcharges, saying they give customers choice and keep prices low.

  • Millie Muroi
Members of a Virgin Australia crew have allegedly been assaulted in Nadi, Fiji.

Man charged with rape, sexual assault of Virgin Australia crew member in Fiji

The man has been charged with one count of rape and another count of sexual assault and will face Nadi Magistrates Court on Monday.

  • Amber Schultz

Original URL: https://www.theage.com.au/topic/virgin-australia-holdings-limited-1ml