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Can Australians still trust the three digits they’ve been taught to dial since childhood?

Think the government runs Triple Zero? Wrong. No wonder it’s failing

Failure, incompetence, even negligence typically occurs in a context that makes it likely. So it is with our lifesaving emergency service that keeps collapsing.

  • Waleed Aly

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Optus will have to comply with the legislation.

Telcos forced to make network outages public in real time after Optus scandal

The real-time register could operate similarly to how energy companies provide live information and maps about outages on their websites.

  • Natassia Chrysanthos
Communications Minister Anika Wells has called in the heads of the nation’s largest phone companies.

Telco heads hauled in to face angry government

Growing concern over the Optus Triple Zero outage has prompted the government to haul in the heads of the nation’s largest telcos ahead of the bushfire season.

  • Shane Wright
Thousands of customers were unable to reach emergency services on Sunday.

Triple Zero system under fire after Optus, Telstra outages

Fresh outages at both Optus and Telstra have disrupted emergency calls in multiple states, leaving thousands of people stranded.

  • David Swan and Daniel Lo Surdo
Optus CEO Stephen Rue speaks to the media during a press conference regarding the Triple Zero call failures.

Optus CEO to keep job as human error blamed for Triple Zero failure

Stephen Rue says that human error by staff at home and abroad was responsible for the catastrophic Triple Zero failure that cost at least three lives.

  • David Swan
Optus boss Stephen Rue.

From rebuilding the Storm to COVID: Who is Optus chief Stephen Rue?

Coming into a company in crisis, the Irishman had experience at one of the most vexed public institutions.

  • Calum Jaspan
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Optus is being sued by the ACCC.

Scams, outages, rip-offs: Clampdown on misbehaving telcos

Optus, TPG and Telstra face sharper scrutiny and fines up to 40 times higher than the current maximums after a bruising period for the sector.

  • David Swan
Telstra chief Vicki Brady says long-term thinking is badly needed in Australian politics.

Telstra shares fall after mobile miss

The nation’s largest telco has slashed costs and sold the majority of its cloud computing unit to an Indian tech giant.

  • David Swan
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Hospital stay leads to a jarring experience

When the downing of a shot is shot down.

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Fangin’ it by air

Passenger manages to shed it off.

Original URL: https://www.theage.com.au/topic/tls-1ik