Service NSW
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Employment
‘Shortsighted’: NSW government blasted as hundreds of jobs cut
The agency set up by the former Coalition government in 2013 as a one-stop shop for government services has some 360 jobs earmarked for cuts.
- by Michael McGowan
Latest
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State Parliament
So who knew? The inquiry into what ministers were told about $144m in illegal fees
The NSW Ombudsman has confirmed it will investigate whether former government ministers were warned a long-running scheme which saw agencies charge people merchant fees was unlawful.
- by Michael McGowan and Daniel Lo Surdo
Updated
State Parliament
Millions of NSW residents charged illegal fees by government
If you’ve renewed your driver’s licence, you’ve probably been overcharged, the government has said.
- by Michael McGowan and Daniel Lo Surdo
‘A knife through Service NSW’: Senior executives set to be sacked
The union says it believes 125 jobs are set to be cut in the first of “waves” of redundancy under the changes, which the government says will include executives.
- by Christopher Harris
Service NSW stabbing accused to remain behind bars
Mahmoud Salhab’s lawyer said he had mental health issues “for quite some time now”, as he sought orders to have his client transferred to a psychiatric facility.
- by Mary Ward
Ninety minutes that exposed thousands of Service NSW customers
As Service NSW updated its website, customers who were logged in had their personal details exposed.
- by Olivia Ireland
Exclusive
Domestic violence
A woman fled her abuser. Then Service NSW sent him her new address
The woman who fled escalating domestic abuse from a man with links to organised crime cried with relief when she arrived at a safe location.
- by Jordan Baker
Exclusive
Coronavirus pandemic
‘Use them or lose them’: 1.5m tourism vouchers still not redeemed
NSW residents have been eligible for a $50 hotel voucher since February, but more than half of people are still sitting on theirs before the expiry in two weeks.
- by Mary Ward
Frustrated Optus customers get the run around
Optus customers who are trying to change their personal identity numbers on documents including their driver’s licence are frustrated with a lack of help and advice from the telco.
- by Anna Patty
National digital ID plan sparks ‘Australia Card’ warnings
The planned system could let Australians access state and federal services with just one login, but privacy advocates are concerned.
- by Nick Bonyhady
Original URL: https://www.theage.com.au/topic/service-nsw-1njx